Hertrich Hyundai of New Castle

New Car Experience I had the best experience purchasing a care at Heitrich Hyundai. Andrew Nace and John Raleigh were my sales men. They were both very professional an I had the best experience purchasing a care at Heitrich Hyundai. Andrew Nace and John Raleigh were my sales men. They were both very professional and made me feel important and comfortable when talking with them. John Raleigh took over and spent an amazing amount of time with me staying late into the evening and even did a special errand for me so that I could purchase my new car. John had just come in to help out. Both men were amazingly kind, gave me a great deal on my new car, and had amazing patience. I would recommend both John Raleigh and Andrew Nace highly as sales men for your next car purchase. I love my new Hyundai and look forward to going back for service. Thank you John and Andrew. More

Awesome Vist.........Only Problem I always Leave with a Car Second Car I Purchased From these Guys 1st was a Azera , best Car I ever had for the Price. Second one got this Past Saturday , and couldn't pass it u Second Car I Purchased From these Guys 1st was a Azera , best Car I ever had for the Price. Second one got this Past Saturday , and couldn't pass it up. Great services .......A dealership that exceeds expectations, by far. More

Wish we could have bought two cars from them! Our FIRST experience with Hertrich was great! In fact, it was our first experience buying a car at a ANY dealership period. We were pretty nervous at Our FIRST experience with Hertrich was great! In fact, it was our first experience buying a car at a ANY dealership period. We were pretty nervous at first but quickly connected with Vernon and Eddie (Sales Manager). They both were amazing being patient with us and working with us on price. We left with a new car for what we felt was the best possible price! I would also say to anyone looking at a new car there, consider the wheel/tire protection. For $5 a month extra the piece of mind for the really expensive rims and tires is a no-brainer! We love our new car! More

Very good Randy Myers was an excellent person to deal with, even though he was new he was guided in the right direction. I recommend him to anyone looking for Randy Myers was an excellent person to deal with, even though he was new he was guided in the right direction. I recommend him to anyone looking for a car. The whole Hertrich team were a bunch of excellent people to deal with. I would recommend this Dealership to anyone looking for an automobile. Chris Parker More

Great overall experience James Mahala was a great salesman and have me a good feeling about buying a car. I would highly recommend him to anyone buying a vehicle. James Mahala was a great salesman and have me a good feeling about buying a car. I would highly recommend him to anyone buying a vehicle. More

Awesome Experiance Vernon MCcloud was awesome! Very inviting, compromising and not over bearing or pushy. I told him what I wanted and he made it happen. He gave me my d Vernon MCcloud was awesome! Very inviting, compromising and not over bearing or pushy. I told him what I wanted and he made it happen. He gave me my dream car for a price I could afford. He was kind to my father and very respectful to what my father could afford. We would gladly recommend him to anyone looking for a Hyundai. Thank you Vernon. Tom and Nicole Rowe More

First Class Dealer and Dealership Within the past year I purchased a Hyundai Santa Fe and an Acura MDX from Lorenzo Hendricks of Hertrich of New Castle and was thoroughly impressed by Within the past year I purchased a Hyundai Santa Fe and an Acura MDX from Lorenzo Hendricks of Hertrich of New Castle and was thoroughly impressed by Lorenzo and Hertrich. I initially went to the dealership to test drive a vehicle only; while the visit did result in me buying a vehicle that same day, I never felt pressured or misled – Lorenzo was very informative and answered all of my questions with pleasure. Lorenzo and his coworkers made me feel comfortable at the dealership; everyone is so very welcoming and, most importantly, they do not waste your time. A common reputation of car salesmen is that their only objective is to get money out of you; but, Lorenzo disproved that reputation, providing incredible service and a pleasant experience. I have recommended Lorenzo to my friends, family and coworkers; and continue to speak highly of Lorenzo and Hertrich of New Castle. Despite purchasing my last vehicle many months ago, Lorenzo still follows up with me to ensure that I am happy with my vehicle and always offers his assistance. Lorenzo is a remarkable salesman and member of an absolutely great dealership. More

Happy Customer I have purchased or leased 3 vehicles from Hertrich Hyundai. I have always received excellent customer service from the sales team and the service de I have purchased or leased 3 vehicles from Hertrich Hyundai. I have always received excellent customer service from the sales team and the service department. Always a happy customer! More

Lorenzo My dealer was Lorenzo, and he was absolutely amazing. He held me get my car within one day with no complications. I received only positives vibes fro My dealer was Lorenzo, and he was absolutely amazing. He held me get my car within one day with no complications. I received only positives vibes from him and its been almost one year I've had my car and he STILL calls to check u on the car and myself to see if everything is going well. More

Best of the best I had went to a huge amount of dealerships before being recommended to go to Heitrich and see James. It was seriously the best decision my husband and I had went to a huge amount of dealerships before being recommended to go to Heitrich and see James. It was seriously the best decision my husband and I ever made. Service was fantastic easy flow no hassle buying experience. We had a negative equity in our other car and James and the finance team helped us with this no questions ok well a lot of questions asked and rightfully so. We are so in love with our car!! I manage my Jenny centre in Wilmington and have James card out to recommend you to everyone! More