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Hertrich INFINITI of Newark

Newark, DE

not yet
rated
37 Reviews

303 E Cleveland Ave

Newark, DE

19711

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Showing 37 reviews

December 13, 2023

Great sales and service experience they always take great care of us and our car. More

by wbjc1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lindsay
Dec 13, 2023 -

Hertrich INFINITI of Newark responded

Thank you for the positive feedback! We appreciate your business.

October 03, 2022

Purchased all of our vehicles from this auto group and very pleased with all aspects of the dealerships (they are an auto group with five dealerships). So far we have purchased four new vehicles from Port More

by Rhodes924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna, Patrick
August 25, 2022

Always great experience in service department. Patrick is very good in explaining what needs to be done. Work is always completed in a timely fashion. Thank you! More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stu
July 21, 2022

Service costs are high I was there for service Felt additional services were suggested although not really needed. $900+ for a routine 35,000 mi xx- was this for real? When I looked what was inclu More

by Pamcgraw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ed Gamaitoni
May 08, 2022

work was done on time and efficiently. the service writer was pleasant and understood my problem. More

by davehite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Gill
May 08, 2022 -

davehite responded

Pat Gill is a good service writer. He understood my problem and resolved it.

May 05, 2022

Well run professional organization that I trust and relie on. Very friendly. I have never had an issue with their service. More

by ndouglas2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Jordan
April 26, 2022

On January 27th 2022 I took possession of a car that I just bought, a certified pre-owned Infiniti QX30 from Porter Infiniti of Newark, Delaware. The car was sold with the original bumper to bumper warra More

by mqbond007
Customer Service
Recommend Dealer
No
Employees Worked With
Taylor
April 11, 2022

Been servicing my car since 2004 Never had any problems with the dealership service wise More

by Luism6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Gil
December 01, 2021

I have never dealt with a dealership like Porter Infiniti. From sales, Stu Swalheim, and service, Pat Gill to the general manager, Ed Gamiatoni, all bases are covered. When you buy a vehicle there More

by gmiddleton18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gamaitoni
November 26, 2021

It's always a pleasure dealing with Porter Infiniti. Having a loner available is a great service. Dealing with Stu in sales and Patrick in service is why I'm now on my third Infiniti. More

by rknightlight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Gill
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