Hertz Car Sales Beaverton

Worst car buying experience ever. They never sent the plates to the right address. They requested a power of attorney to send the plates to the address we have originally provided. We They never sent the plates to the right address. They requested a power of attorney to send the plates to the address we have originally provided. We sent a signed power of attorney to them. They confirmed they received it and then, they lose it. They waited full 3 weeks to let me know they needed a new power of attorney, even though I have been calling them twice every week to check and see if they needed anything else from our side. This horror story started back in February, 2017. We found online a car that we liked and we went to Hertz Car Sales from Beaverton to see and drive the car. The car was fine. We were planning to move and we both (My wife and I), told Jason when we were signing the paper work, that EVERYTHING (registration, plates, other papers related to this car) needed to be sent to a new address in Portland, OR and he said, they will take care of that. We received our registration card on that address but never the plates. I called them and talked to Jason again and asked him for the plates and turns out they were sent to the address we asked NOT TO SEND THEM. He said, this is the way the DMV works. We trusted on their word and they lied to us. They will tell anything you want to hear to sale a car. He asked us for a power of attorney, because right now, we are out of the state and they need it to process the plates in our behalf and send them to the address we asked from the beginning. We signed and sent the power of attorney and I called and talked to Jason again to make sure they got it and “according to him”, they received it. I have been calling them every week because my temporary plate already expired and I wanted to make sure things will work out this time. I called again and talked to someone else because Jason was off, and his words were “Unfortunately, the power of attorney you guys sent us got misplaced and we need you to send us another power of attorney”. I called them every week since I sent the power of attorney and they waited 3 weeks to let me know, it got misplaced. I have bought other cars in the past from other car dealers and this is so far, the worst car buying experience I ever have had. This is the first bad review I write about a service. I know it is not an easy task to make everyone happy but I definitely had to make the time to warn other people like my wife and I who were looking to buy a decent car and not a problem. I don’t know what else to do, but for sure, I don’t want to deal with these guys anymore. More