Hewlett Volkswagen

Everyone was kind and respectful towards us. We had a quick and easy time getting a car here. Ophelia Saldivar helped us through our experience and was wonderful. We had a quick and easy time getting a car here. Ophelia Saldivar helped us through our experience and was wonderful. More

Will & Skyler were great! Met our conditions in a friendly, efficient manner. One of the smoothest leasing experiences I have had. Highly recommend! Met our conditions in a friendly, efficient manner. One of the smoothest leasing experiences I have had. Highly recommend! More

Great service at dealership, no hassle, got what I needed, ask for Cain, got process quickly. needed, ask for Cain, got process quickly. More

This is the best car dealership I have ever done business with. Jonathan the sales manager was absolutely fantastic and really took good care of us. I can't say enough good things about him. He knows how to with. Jonathan the sales manager was absolutely fantastic and really took good care of us. I can't say enough good things about him. He knows how to work some magic for sure! Cain and Isaiah the salespeople are fantastic. They showed us the cars we wanted and let us decide, no pushing or high pressure sales talk. Really impressive young guys. I could go on and on with all good things to say about these guys. My wife and I will get our next car there for sure. Craig and Diane Georgetown More

Cain was excellent! He listened and got us what we were looking for at the right price. He listened and got us what we were looking for at the right price. More

I came in to check out a few vehicles. Upon entering the brunch I was greeted by Adrian Lopez with a smile and eagerness to help. I told him what I was in the market for and he immediately Upon entering the brunch I was greeted by Adrian Lopez with a smile and eagerness to help. I told him what I was in the market for and he immediately went out and got me exactly what I was looking for . He was knowledgeable, friendly and informative. Overall it wasn’t a long process and he made me feel comfortable with his service. I was only going to window shop at a few locations but after speaking with Adrian I purchased my new vehicle and instantly fell in love. I’m happy I decided to check HewlettVW first. Thank you Adrian and Skylar for all your help today. Definitely a 5 star service!! More

We had a terrible experience at Vanguard Volkswagen, so we went up the road to Hewlett Volkswagen. From the moment we stepped on the lot to the final handshake we were met by Gio with smiles and great atti we went up the road to Hewlett Volkswagen. From the moment we stepped on the lot to the final handshake we were met by Gio with smiles and great attitude. I had a great experience and would be happy to do buisness with them. Josue the finance person was also very friendly and empathetic about our previous experience and handled everything with care and transparency. What more could you ask for. Please don't hesitate to do buisness with them. More

I usually don’t write reviews, but I felt compelled to share my experience with Hewlett Volkswagen of Georgetown. Overall, my experience has been very disappointing. To be clear, my concerns are not wi share my experience with Hewlett Volkswagen of Georgetown. Overall, my experience has been very disappointing. To be clear, my concerns are not with the sales staff—I’ve found them to be professional and personable. My issues have been primarily with the service and warranty side. In my experience, getting warranty-related concerns addressed has been frustrating and difficult. I’ve had ongoing issues with my vehicle that I do not feel have been fully resolved, and the process of working through those concerns has not met my expectations. I’ve also found my experience with Volkswagen of America to be unsatisfactory. From my perspective, there seem to be inconsistencies in how certain vehicle issues are handled, and that has made it harder to get problems addressed efficiently. Over the years, I’ve owned three Volkswagen vehicles out of more than 60 cars, and unfortunately, they have been among the most challenging in terms of service, maintenance, and reliability in my personal experience. Because of this, I cannot recommend this dealership for service, and I would encourage others to carefully consider their options when it comes to both the dealership and the brand. More

I came in to look for a new vehicle with more space and comfort I spoke with Gio he found me and my family the perfect Tiguan thank you for your help and transparency!!! comfort I spoke with Gio he found me and my family the perfect Tiguan thank you for your help and transparency!!! More

Will not return. Took car in for Xpress Service oil change, was the first one there, and was still waiting almost two hours later, and didn't even get the complimenta Took car in for Xpress Service oil change, was the first one there, and was still waiting almost two hours later, and didn't even get the complimentary car wash. Was also given conflicting information on additional recommended service. More