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Hi-Line Autohaus

Charlotte , NC

4.9
694 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards! From your first phone call to the turning over of your new keys we will surpass your expectations. At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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6411 East Independence Boulevard

Charlotte , NC

28212

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Showing 694 reviews

April 29, 2025

I purchased a BMW 428i from Hi-Line Auto online, had a great experience. Carl Fitzgibbon helped me work through the process, and was fantastic to deal with. I would highly recommend Hi-Line Auto for your More

by Brian Wenning
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Nassir went above and beyond really went the extra step to get me what I needed More

by carlfitzgibbon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Hi-Line Autohaus responded

Great feedback Carl!

April 26, 2025

Had a great experience bought a Tesla from Carl and Josh did the financing. Awesome More

by ateigue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Fitzgibbon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Hi-Line Autohaus responded

Thank you for sharing your experience! We're thrilled to hear that Carl and Josh provided excellent service during your Tesla purchase and financing process. We truly appreciate your business and look forward to assisting you again in the future. Enjoy your new Tesla! Happy Motoring, Team Hi-Line

April 26, 2025

Naasir was amazing from the time we greeted each other and remained attentive until the deal was completed. The team wanted to ensure that I got the car that I wanted and within the desired payment rang More

by GMac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Hi-Line Autohaus responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Naasir and the team provided attentive and dedicated service from start to finish. It’s always our goal to ensure our customers drive away in the vehicle they truly want—at a payment that fits their needs. Congratulations on your new car, and we appreciate the opportunity to assist you. Enjoy the ride! Happy Motoring, Team Hi-Line

April 12, 2025

I recently had the pleasure of working with Rich at Hi-Line Auto, and I cannot praise his service enough. From the moment I stepped onto the lot, Rich provided an exceptional car-buying experience. More

by Jimoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Hi-Line Autohaus responded

Jimoh, Thank you so much for your thoughtful and generous feedback. We are truly grateful that you took the time to share your experience with Rich and Hi-Line Auto. It’s wonderful to hear that Rich provided you with an exceptional car-buying experience—from his attentive and knowledgeable service to his commitment to your satisfaction throughout the process. We take great pride in our team, and feedback like yours is a testament to the dedication and professionalism Rich brings to every customer interaction. We're thrilled that we could help make your car-buying journey positive and stress-free. On behalf of Rich and all of us at Hi-Line Auto, thank you for your recommendation and trust. If there's anything more we can do for you, now or in the future, please don’t hesitate to reach out. Warm regards, HiLine Team

April 10, 2025

Naas and George are good and they helped me closing the deal. It was nice experience working with them. More

by Aditya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Hi-Line Autohaus responded

Aditya, Thank you for sharing your experience with us. We’re glad to hear that Naasir and George were able to assist you effectively and help you close the deal. It's always our goal to provide a smooth and positive experience for our clients, and we're pleased to know they delivered on that promise. We truly appreciate your business and your kind words. Should you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future. Best regards, HiLine Autohaus Team

April 07, 2025

Rich provided exceptional customer service. He was personable, cordial, thoughtful, thorough, friendly and professional. He provided one of the best car-buying experiences my wife and I have More

by Stephon Thompson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Marlowe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Hi-Line Autohaus responded

Stephon, Thank you for your wonderful feedback! We're thrilled to hear that Rich provided you with such an exceptional car-buying experience. It's great to know that his personable, thoughtful, and professional approach made a lasting impression. We truly appreciate your kind words and will be sure to pass them along to Rich. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you and your wife. We look forward to assisting you again in the future! Happy Motoring, HiLine Team

April 07, 2025

Excellent work and great contact by Nassir and everyone in the finance department overall great company to work with More

by Cstorey57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Hi-Line Autohaus responded

Thank you for your kind words! We're delighted to hear that Nassir and our finance department provided you with excellent service. We truly appreciate your feedback and are glad to know that your experience with us was a positive one. It's our goal to offer the best service possible, and we're grateful for the opportunity to work with you. We look forward to assisting you again in the future! Happy Motoring, HiLine Team

April 07, 2025

Just completed my second purchase from Hi-Line in the last year. Rich was involved in both sales and always a pleasure to work with. Lonnie and Justin made sure the deal kept moving along and answered al More

by Stelvio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Hi-Line Autohaus responded

Thank you for your continued trust in Hi-Line! We're so glad to hear that both of your experiences with us were positive. It's wonderful to know that Rich, Lonnie, and Justin were able to assist you and make the process smooth and enjoyable. We truly value your feedback and are grateful for your business. We look forward to serving you again in the future and making your next visit just as great! Happy Motoring, HiLine Team

April 04, 2025

The guys were great, Rich, Terry, Justin and Josh. I Would recommend them to anyone More

by artwill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Belk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Hi-Line Autohaus responded

Thank you for your feedback! I'm glad to hear that Rich, Terry, Justin, and Josh provided great service. We'll be sure to pass along your positive comments to them. Let us know if there's anything else we can do for you! Happy Motoring, HiLine Team

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