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Hi-Line Autohaus

Charlotte , NC

4.9
745 Reviews

6411 East Independence Boulevard

Charlotte , NC

28212

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745 Reviews of Hi-Line Autohaus

October 29, 2022

They help me get a great deal on a nice vehicle. Very nice and professional More

by jameslewisnc1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Byrd
October 11, 2022

I’ve purchased several vehicles here. I trust them and find their options priced fair! Rich is great to work with! More

by Laura B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
October 11, 2022

Rich was wonderful to work with! He was patient and went the extra mile for me. I would happily work with him again. More

by Susan.colon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
October 08, 2022

Excellent service , good treatment and beautiful place. Thank you Richard is very professional, I will make this place my shopping Center. Thanks Hi- Line Autohaus. More

by John ortega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dabestani, Matthew Zelie, Tony Byrd, Rich Bogert
Oct 08, 2022 -

John ortega responded

John ortega Excellent service , good treatment and beautiful place. Thank you Richard is very professional, I will make this place my shopping Center. Thanks Hi- Line Autohaus.

October 06, 2022

This is the second time I've purchased a car from the crew at Hi-Line and couldn't be happier! I was connected with Rich and his exceptional customer service sealed the deal for me. Once I made my decisi More

by Karim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dabestani, Ali Talebi, Rich Bogert
September 26, 2022

The buying of the car was very quick and easy. Everything ran very smoothly and was pleasant. They know their business. More

by robanderson8087
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Byrd
September 23, 2022

I worked with Rich Bogert at Hi-Line Auto Haus to purchase my Toyota Highlander. I had been looking for 2 months for the perfect car for my family and Rich made this process pain free. He was thoroug More

by alicia.barbour89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
September 17, 2022

We just bought our new Challenger 1320 yesterday, and Rich at HiLine made the process seamless. We came in from out of state, and their team had done most of the paperwork before we even got there. It wa More

by Staci R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
September 15, 2022

Great customer service and Tony Byrd was awesome to work with. He was straight forward and down to earth. More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Byrd
August 29, 2022

I've been trying to get in touch with Tony Dabestani for a few months. No reply so far. I'll hope to get a call from him and that way can rate him highly like his dealership in Charlotte NC. If I continu More

by camdonovan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dabestani, Matthew Zelie, Tony Byrd, Reuben Jones
Aug 29, 2022 -

Hi-Line Autohaus responded

Hi there! We're not sure what information you've been using to try and contact Tony D, as this is the first review/comment/form of contact we've come across trying to reach him. Apologies for the frustration! We understand how aggravating it can be trying to express a concern and feeling it falls on deaf ears. Please call us tomorrow between 9am and 7pm to rectify whatever the issue/concern/comment may be. Please ask for Matt or Ted and they'll get you on the right track. Have a great rest of your evening and again, we apologize for the inconvenience!

Aug 29, 2022 -

camdonovan responded

Matt has been amazing. I’m trying to reach Tony. I’ve sent several emails.

Aug 29, 2022 -

camdonovan responded

Ps. Thank you for the reply.

Aug 29, 2022 -

Hi-Line Autohaus responded

So glad to hear you've had a great experience with Matt! That's why we hired him ☺️. He is the customers direct link to the owners. All correspondence goes directly from customer, to matt, then owner. Matt's next job is to pass along the owners answers to the customers! Hope this helps!

Aug 29, 2022 -

camdonovan responded

Again, Matt has been great. He is not able to help me with what I want to discuss.

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