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Hi-Line Autohaus
Charlotte , NC
740 Reviews
The Hi-Line Autohaus Difference!
At Hi-Line Autohaus, every vehicle is carefully hand-picked and thoroughly inspected to meet our high quality standards. Each unit goes through a detailed service process to ensure reliability, safety, and overall condition. Depending on the vehicle's age and mileage, it may also qualify for extended mechanical protection plans and optional maintenance coverage, available at the time of sale. Our goal is to provide you with a vehicle you can trust backed by quality, service, and long-term peace of mind.
Disclaimer:
HI-LINE’S INTELLIGENT PRICING: Our experienced pricing team performs a vast amount of research when pricing our vehicles to ensure that you are purchasing the best vehicle at the lowest price! Our research includes, but not limited to condition, mileage, options, color, and availability of the other vehicles in the marketplace. We also utilize state of the art software and technology to compare our used cars with others in our market area in order to offer you the best deals available! Hi-Line Autohaus Pre-Certified: Every vehicle is carefully hand-picked and thoroughly inspected to meet our high quality standards. Each unit goes through a detailed service process to ensure reliability, safety, and overall condition. Depending on the vehicle’s age and mileage, it may also qualify for extended mechanical protection plans and optional maintenance coverage, available at the time of sale.
All of our vehicles are offered with Ally Appearance Protection (AAP) for an additional $695 which includes a 5 Year warranty. Please see dealer for details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 740 reviews
May 17, 2026
Amazing experience! The staff from top to bottom were great to deal with. Highly recommend. The staff from top to bottom were great to deal with. Highly recommend. More
by Shady0175
May 16, 2026
Great experience at Hi-Line auto. Was in and out in less than 90 min to purchase a used car. Rich, JaJa and Steve all were amazing to deal with! Was in and out in less than 90 min to purchase a used car. Rich, JaJa and Steve all were amazing to deal with! More
by Prakash0116
May 15, 2026
Amazing experience. Rich was great to work with and made the buying process simple. Carl as super easy to work with on the documents. Very professional and friendly plac Rich was great to work with and made the buying process simple. Carl as super easy to work with on the documents. Very professional and friendly place. Highly recommend this if you are in the market for a car and they have it. More
by eric.sauer
May 15, 2026
Rich Bogert at Hi-Line Autohaus made the process of buying our 2018 Range Rover Supercharged LWB such a great experience. He was professional, easy to work with, super friendly, and extremely informati buying our 2018 Range Rover Supercharged LWB such a great experience. He was professional, easy to work with, super friendly, and extremely informative throughout the entire process. He took the time to answer all of our questions, made everything smooth and stress-free, and never made us feel pressured. My husband and I truly appreciated his honesty, knowledge, and customer service. We absolutely love our Range Rover and highly recommend Rich and Hi-Line Autohaus to anyone looking for a quality vehicle and a great buying experience! More
by Jules
May 14, 2026
Hi-Line was exceptional! Bought my gorgeous new car with the help of Rich and Ja-Ja, and the process was a breeze! Rich made it simple and stress-free! Super grateful and lea Bought my gorgeous new car with the help of Rich and Ja-Ja, and the process was a breeze! Rich made it simple and stress-free! Super grateful and leaving happier than ever! More
by Michelle V
Employees Worked With
April 25, 2026
Experience was underwhelming. Presented as very prestigious. Sold with half a tank of gas. I’ve never had that happen. They put about $20 work of gas in it to get to half of tank Presented as very prestigious. Sold with half a tank of gas. I’ve never had that happen. They put about $20 work of gas in it to get to half of tank and said the can only put in so much. Paid additional $3k for black wheels where the encaps are peeling. Said they would mail them to me. Never hear another word. I’ll have to pay even more for that. Finance person was good and thorough no issues there. Service was pretty good. Had an issue brung it back the next day and he figured out what it was and fixed it immediately. Overall unsatisfactory. More
by Dhenley
April 16, 2026
Rich was very helpful. Went above and beyond to help me. Had to reschedule an appointment to go earlier. And he was very accommodating. Went above and beyond to help me. Had to reschedule an appointment to go earlier. And he was very accommodating. More
by ahmetaltin
Employees Worked With
March 22, 2026
Rich was very accommodating. Later back and took his time to answer all my questions and when he didn’t know the answer he went and got one. Great experience!! Later back and took his time to answer all my questions and when he didn’t know the answer he went and got one. Great experience!! More
by Will
March 18, 2026
Rich, the salesman that sold me my Tesla was a very nice person. He did not try to pressure me at all into making the sale. I really appreciated that. Once I told him that I was ready to make the purchase i person. He did not try to pressure me at all into making the sale. I really appreciated that. Once I told him that I was ready to make the purchase it all went very smoothly ... and I appreciated that the most! More
by David
March 10, 2026
They go out of their way to make the process smooth. This is our second vehicle that we purchased from Hi-line. This is our second vehicle that we purchased from Hi-line. More
by Pavlusik.tibor
