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Hi-Line Autohaus
Charlotte , NC
723 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards!
From your first phone call to the turning over of your new keys we will surpass your expectations.
At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 723 reviews
November 16, 2025
Outstanding car buying experience at Hi Line AutoHaus. Rich Bogert and Carl Fitzgibbon were professional, hospitality, honest and customer friendly. My better half and I came all the way from Florida and Rich Bogert and Carl Fitzgibbon were professional, hospitality, honest and customer friendly. My better half and I came all the way from Florida and because of how we were treated, the trip to North Carolina was worth it. Rich actually picked us up from the airport, 5 STAR service. They went above and beyond to make our car purchase streamlined, smooth and comfortable. We bought the car sight-unseen, and the car ended up exceeding our expectations. I strongly recommend these guys and Hi Line AutoHaus when you need a vehicle. Well done gentleman and thank you. PS. We not only discovered a great place to purchase a car, we also made new friends… Sincerely, Robert “The Power” Samson aka The Jeweler Jock More
by samson.jewelerjock.tv
November 16, 2025
Excellent people and great service! Really enjoyed working with Rich and Carl both were very professional and they both gave the personal touch. They made us feel real comfortable our v Really enjoyed working with Rich and Carl both were very professional and they both gave the personal touch. They made us feel real comfortable our visit was perfect! More
by harrisjim892
November 08, 2025
We are very pleased with our new car and grateful for the awesome experience! Everyone at Hi-Line was very helpful and worked together to make the purchase as effortless for us as possible! Not to mention th awesome experience! Everyone at Hi-Line was very helpful and worked together to make the purchase as effortless for us as possible! Not to mention the great deal on the car and financing. We would definitely use them again!! More
by ginisellers
October 24, 2025
Rich and the rest of the staff made buying a car easy and painless! They were thorough in having the car prepared for us and also the paperwork! I would buy again from them! painless! They were thorough in having the car prepared for us and also the paperwork! I would buy again from them! More
by ginisellers
October 15, 2025
I worked with Rich very awesome sales representative, very honest and patient I came out with the vechicle I was looking for definitely a 10/10 very honest and patient I came out with the vechicle I was looking for definitely a 10/10 More
by mickaphillips
September 29, 2025
These folks are knowledgeable, courteous and friendly. They did exactly what they said they would do. A very satisfying experience. They did exactly what they said they would do. A very satisfying experience. More
by garyhemric
September 07, 2025
Rich was great to deal with, very well educated in the inventory and willing to help in any way possible. inventory and willing to help in any way possible. More
by michaeljohnwittjr
August 21, 2025
Rich Bogert was great. He answered all my questions. My experience was definitely an excellent one. He answered all my questions. My experience was definitely an excellent one. More
by kevinsanders1976
August 19, 2025
Hands down the best car buying experience I’ve had in 20 years. My sales guy Rich was fantastic, courteous, knowledgeable and efficient. Loved the whole experience, never once did I feel like I was getting years. My sales guy Rich was fantastic, courteous, knowledgeable and efficient. Loved the whole experience, never once did I feel like I was getting ripped off or pressured into buying extra stuff I didn’t want. I will be using them again in the future! Thanks Rich and Hi-Line Autohaus. More
by mcclur38
August 17, 2025
Excellent small dealer that make things happen. No pressure environment and easy overall transaction in a friendly but professional manner. No pressure environment and easy overall transaction in a friendly but professional manner. More
by ryalm85
