High Country Toyota

Service Department extremely slow This is the second service I've received from High Country Toyota this year that took over 2 hours. This morning I had a 9:00 appointment and arrived This is the second service I've received from High Country Toyota this year that took over 2 hours. This morning I had a 9:00 appointment and arrived 5 minutes early for an oil change and now 2 and a half hours later still don't have my car back. They told me they are fixing a recall and only one person can do that and he is working on another vehicle. I sat in the waiting room with a room full of people and they were all complaining about the lousy service they were getting at this dealership. More

Don't waste your time?? I talked to a salesman there he was very eager to help me with a sale he contacted me through text and emails and was very prompt until he got my cred I talked to a salesman there he was very eager to help me with a sale he contacted me through text and emails and was very prompt until he got my credit score and I'm assuming my credit wasn't good enough to even respond I tried everything in order to get a hold of him finally after a couple of days I got ahold of him on the phone he said he was busy and he would call me back which is understandable but I have yet to receive anything from him..all I needed was a yes or no if I was gonna be able to get financed...so everyone if your credit isn't great don't go here try other toyota dealerships team one Toyota sand mountain Toyota both of those dealerships will treat you with respect no matter what your credit looks like More

New Avalon Great friendly service. No haggling dealing with Renee Powell we drove about 50 miles and it was worth every mile for this excellent service. Renee is Great friendly service. No haggling dealing with Renee Powell we drove about 50 miles and it was worth every mile for this excellent service. Renee is very trust worthy, I had an issue that I discovered after the sale and Renee took care of the issue in about an hour. Thanks Renee for you honesty. More

2014 Avalon LTD Purchase Wanted a 2014 Avalon LTD with a specific color and interior. Apparently only 7 existed in the southeast network. Shane Ryan (internet sales manager) Wanted a 2014 Avalon LTD with a specific color and interior. Apparently only 7 existed in the southeast network. Shane Ryan (internet sales manager) was very helpful in locating one with the lowest price and obtaining it. This dealership is 50 miles from my location but was worth the drive as negotiated price was over $1,000 less than other dealerships within this distance were offering for a similarly equipped Avalon. Working over the internet with Shane was fast and easy. Delivery of the vehicle was a thorough and pleasant experience. No one involved at the dealership seemed rushed and took all the time necessary to explain all the documents and give me an orientation to the vehicle's functions. Overall, I am totally satisfied with my purchase. The best dealership experience I have ever had and I have purchased dozens of new cars. More

Friendly and efficient staff. Working with Wayne made my purchase of my new car the best car buying experience I have ever had. He took care of everything and made it very easy. Working with Wayne made my purchase of my new car the best car buying experience I have ever had. He took care of everything and made it very easy. More

2014 Sienna Purchase We were looking for a Salsa Red 2014 Sienna XLE with pacific features. Shane Ryan answered our request immediately and was extremely courteous to wor We were looking for a Salsa Red 2014 Sienna XLE with pacific features. Shane Ryan answered our request immediately and was extremely courteous to work with. We live in Fayette County, TN but drove to Scottsboro, AL to purchase the new Sienna. Would do it again in a heart beat as thiis is a great dealership. The Johnson's More

It's a great experience every time we buy from these guys. We have bought 5 vehicles from this dealership, and are continually impressed with the service received. Employees are polite and not pushy. These guy We have bought 5 vehicles from this dealership, and are continually impressed with the service received. Employees are polite and not pushy. These guys are trying to help out and not rushing to throw you into a vehicle. Our buying experience at High Country has always been top notches, and they have earned our repeat business. More

2014 Toyota Tundra Great transaction, I'm very pleased with my 2014 Toyota Tundra. I will definitely buy my next car from Wayne Holcomb. The truck has been running great Great transaction, I'm very pleased with my 2014 Toyota Tundra. I will definitely buy my next car from Wayne Holcomb. The truck has been running great. More

Sienna Great friendly service. No haggling and very accommodating to my children during transaction. Drove 50 miles and it was worth every mile for this exce Great friendly service. No haggling and very accommodating to my children during transaction. Drove 50 miles and it was worth every mile for this excellent service. More

When we were signing the paperwork zack had a salesperson remove the stickers it looked like he removed the stickers with a key he did about 100 back and forth strokes... And half the tape was still there... remove the stickers it looked like he removed the stickers with a key he did about 100 back and forth strokes... And half the tape was still there... He tore up the tint it looked horrible when I informed them they said you bought it as is. wouldn't do a thing not even re tint the window at cost. after purchase we also saw the floor mats were missing they just told me sorry nothing we can do. I've had better customer service at a second rate car lot More