Hiley Acura
Fort Worth, TX
Filter Reviews by Keyword
By Type
899 Reviews of Hiley Acura
In and out in under a day! Like the title says we were in and out in under a day, after working with Dilip we were able to agree on a great price and he got us the suv we had be Like the title says we were in and out in under a day, after working with Dilip we were able to agree on a great price and he got us the suv we had been looking for! If you are looking for a new acura he is the man to talk to! More
Fast and Easy Buying Experience I walked in on a weekday morning and was met with a smile by a young man (I'm 61, so he seemed young to me) name Austin Doyle. We was pleasant, fast, I walked in on a weekday morning and was met with a smile by a young man (I'm 61, so he seemed young to me) name Austin Doyle. We was pleasant, fast, and didn't give me the whole 'sales pitch' run around I so often dread. We talked about what I was looking for, he gave me some options, I picked the one I felt had the most value for me, and then went and got the car in the lot. He presented it, answered all my questions, and let me drive it till my heart was content. And that all happened in under an hour! This is why I never go when the crowd goes, on Saturday. We went back and forth a couple times but the negotiations were relatively short compared to most. And after finance he sat in the car with me for 20 minutes showing me how to work all the tech; pairing my phone, putting my home address in the NAV, and showing me how to alter all the vehicle settings. I drove away from there in under 3 hours and I wasn't in a hurry anyway. Great experience! More
Car buying made easy Took my 78 yr old mom today to buy an Equinox. We drove from Dallas. Very professional, curtious, , straight up honest, met our budget, made it easy Took my 78 yr old mom today to buy an Equinox. We drove from Dallas. Very professional, curtious, , straight up honest, met our budget, made it easy! Thanks for all your help. Less than an hour with sales, out of Finace in 30. Also thanks to Matt Scott in finance, we got a great rate, Met Dwight and Mr. Terry, Great group to work with. Special thanks to McKinsey (Big Mac) Tilmon also. More
Awesome Customers Service I would like to thank Mr.Abdul for his awesome cu service ,greatly appreciated his patience and kindness. Mr.Abdul listen to what I wanted and he went I would like to thank Mr.Abdul for his awesome cu service ,greatly appreciated his patience and kindness. Mr.Abdul listen to what I wanted and he went out of his way to get me what I wanted. Thanks i love my Acura MDX. More
Worse used car sales experience I found a used car online on their website and took an appointment for the next day. I called before leaving the next day morning to make sure the car I found a used car online on their website and took an appointment for the next day. I called before leaving the next day morning to make sure the car was still available as I was driving a long way. I took the day off and went there and was told that the car was no longer available. The manager told me that someone reserved the car, they should have at least the common sense to have told me that was the case so I could have saved a drive and not waste my time taking the day off. At the very least, they could have told me to make a deposit if that is how they operate. They advertise something online and then when you go there tell you that it is no longer available. I was warned by another friend that they do that all the time, but I gave them a benefit of doubt. Overall bad experience. More
Great Service All Around Within one week, we worked with Dilip Patel [Sales] and Ken Riese [Finance] and was very appreciative of the efficient manner in which they helped us. Within one week, we worked with Dilip Patel [Sales] and Ken Riese [Finance] and was very appreciative of the efficient manner in which they helped us. We purchased a new RDX, while also buying out our 2016 MXD Lease for our son's car. With Dilip, we had one of the best Sales Experiences possible. Buying a new car is always a "stressful" process from start to finish, but both Dilip and Ken helped to make it a positive experience for us. Dilip was very knowledgeable and easy to work with. Ken was also very efficient and secured a competitive finance rate for us on the purchase of the MDX. Our thanks to both. More
Amazing customer service! Bought my new MDX here from Thomas McAuliffe and he was great. Very fast and efficient buying experience. Loving the new car! I would highly recommend Bought my new MDX here from Thomas McAuliffe and he was great. Very fast and efficient buying experience. Loving the new car! I would highly recommend. More
No Hassle Purchase My Wife and I went in looking for new MDX. Austin Doyle responded to my True car request.Great service, didn't just talk about what they were going to My Wife and I went in looking for new MDX. Austin Doyle responded to my True car request.Great service, didn't just talk about what they were going to do, they actually did it. Also, they didn't pressure me or hound me. Fair price. More
New customer for Service Taylor Jones was my service advisor during my first experience with Mac Churchill Acura. He was thorough, friendly and professional. Taylor is an ex Taylor Jones was my service advisor during my first experience with Mac Churchill Acura. He was thorough, friendly and professional. Taylor is an experienced service advisor who focuses on taking care of the customer though he is forced to work in an unorganized environment. I will return only to work directly with Taylor for future service needs. More
Great Experience! Went in to fix brakes and Asia was very friendly and knowledgeable! She kept a smile on her face the whole time! I would highly recommend asking for A Went in to fix brakes and Asia was very friendly and knowledgeable! She kept a smile on her face the whole time! I would highly recommend asking for Asia when going in for maintenance at MacChurchill. More

