Hiley Acura
Fort Worth, TX
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899 Reviews of Hiley Acura
Service Department I stumbled on a Groupon for service and repairs for Mac Churchill Acura and thought I would give them a try. I was extremely impressed by the staff an I stumbled on a Groupon for service and repairs for Mac Churchill Acura and thought I would give them a try. I was extremely impressed by the staff and time it took to compmete the service on my car. I highly recommend their service department! More
Total Lack of Integrity Bought a 2015 TLX new from them. Now with just over 43,000 miles. Battery died the other morning. Was able to put a charge on it and take it to Auto Bought a 2015 TLX new from them. Now with just over 43,000 miles. Battery died the other morning. Was able to put a charge on it and take it to Autozone to check it out. They put their load meter on and said sure enough the battery had a dead cell. They suggested to take it to the dealer, that it might be under warranty. "Big Mistake." I set up an appointment for 8:00 in the morning. They suggested replacing filters, transmission fluid, brake fluid and a tire rotation for nearly $800. Of course I said xxxx No! They told me initially that they didn't find anything wrong with the battery. I called them out on it and they said they could run a load test. Of course they found that the battery was bad and that it was under warranty and they would replace it. After 2 1/2 hours (what should have been 30 minutes max.) I left fuming. Of course the Assistant Service Manager apologized and said it should have only taken 1 1/2 hour max. I told him I could change one in less than 10 minutes. He said it was for the paper work. B.S! Being a guy that knows better, I got out of there without it costing me money. I feel for those who do not and get sucked into their indecent practices. More
Awesome vehicle great salesperson! Came in to look at a new vehicle. To be honest I'm a very difficult customer to work with. Dillon was able to handle all my needs and get me into an a Came in to look at a new vehicle. To be honest I'm a very difficult customer to work with. Dillon was able to handle all my needs and get me into an awesome vehicle with no hassle. Highly recommend anyone looking for a car or SUV to go talk with Dillon Hodge! He will go above and beyond to take care of you. More
Love my new car!! I came in looking to be around a certain price range on a new MDX. Dillon was able to put me into a fully loaded MDX and explain why leasing was impor I came in looking to be around a certain price range on a new MDX. Dillon was able to put me into a fully loaded MDX and explain why leasing was important to get where I needed to be. He was super knowledgeable and friendly! Definitely recommend seeing Dillon Hodge. More
It was a nightmare. Arm twisting; deceitful! Please be aware that this is the most deceitful/dishonest dealership ever experienced. Do not go to it. Still no key fob to deactivate alarm!!! The Please be aware that this is the most deceitful/dishonest dealership ever experienced. Do not go to it. Still no key fob to deactivate alarm!!! The fobs were finally received but that does not undo all of the horrible experience of deceit, lies, and arm-twisting. The warning still goes. More
Dillon was absolutely great! I came in to purchase a brand new RDX. I had previously visited USAA for a price quote. Dillon was able to get me an ever better price than I had alre I came in to purchase a brand new RDX. I had previously visited USAA for a price quote. Dillon was able to get me an ever better price than I had already been quoted and he made the whole process super smooth and easy. I look forward to doing future business with Dillon and the Mac Churchill group. More
Fast process, great car! I came all the way from Austin to purchase a vehicle from Dillon and the mac churchill group. They accommodated to my drive by providing me with thous I came all the way from Austin to purchase a vehicle from Dillon and the mac churchill group. They accommodated to my drive by providing me with thousands of discounts. Dillon made it super easy and efficient. Will definitely be doing future business with Dillon. More
Easy and smooth process Came in to purchase new RDX. Had exchanged several emails with Dillon from Mac. He gave me an awesome price and made the process super easy and afford Came in to purchase new RDX. Had exchanged several emails with Dillon from Mac. He gave me an awesome price and made the process super easy and affordable. Will definitely be in for future business with Dillon. More
Best customer service ever We was looking for a SUV for my wife. We was greeting by Andy Pham. He let us test drive 4 different vehicles, and was patient with us. We end up buy We was looking for a SUV for my wife. We was greeting by Andy Pham. He let us test drive 4 different vehicles, and was patient with us. We end up buy a Nissan Rouge and Acura TLX from him. He sure is our automotive consultant for life. More
Sweetest salesperson I've ever met! It started when I put in a request for a new MDX and I got a call from Dillon. Just from speaking with him on the phone I could tell he was going to t It started when I put in a request for a new MDX and I got a call from Dillon. Just from speaking with him on the phone I could tell he was going to treat me great! So I can in and Dillon Hodge was the most polite and sweet salesperson I have ever met. He went above and beyond to make sure I was taken care of! If you want some awesome treatment when buying a new car go see him! More

