Hill Cadillac

Always a great experience with Hill Cadillac! Dan makes this such a easy check in and explains everything to the fullest!! Dan makes this such a easy check in and explains everything to the fullest!! More

I had a good experience there recently with my ct5 and the service advisor Billy. the service advisor Billy. More

Excellent customer service. Very accommodating. Let you know how much the service is going to be. Very accommodating. Let you know how much the service is going to be. More

Excellent service George Bennet takes care of any request. I got my car picked up and delivered back in timely manner. request. I got my car picked up and delivered back in timely manner. More

Went in for an oil change, an exhaust system concern and to repair a flat. On the flat, the screw was located towards the center, not the sidewall. I strongly indicated that I wanted it plugged and I don’t to repair a flat. On the flat, the screw was located towards the center, not the sidewall. I strongly indicated that I wanted it plugged and I don’t want to buy a tire. I’m a car guy and most tires can be repaired but repair shops try to scam as they are desperate for money. Guess what? they said it could not be repaired. So because my time was limited, I was backed into a corner and had to buy a new tire. I’m not happy about this but will give these guys one more shot to make it right. More

Very attentive to my concerns. Billie asked me what my issues were. Confirmed them, explained the repair procedure and made arrangements for a rental car. After the repair, I had a Billie asked me what my issues were. Confirmed them, explained the repair procedure and made arrangements for a rental car. After the repair, I had another question about my car and he took the time to answer the question and direct me as to where to buy the piece from (DIY). My first visit to Hill Cadillac and nicely impressed. More

Dan & his team always put the customer first. They addressed my tire issue on a tight schedule for me, and a very busy time for the service department. Many thanks!! They addressed my tire issue on a tight schedule for me, and a very busy time for the service department. Many thanks!! More

Working with Hill Cadillac has been an absolute pleasure. Their sales people are all professional and helpful. The service department is always cordial. They keep in touch and they do a great job. Their sales people are all professional and helpful. The service department is always cordial. They keep in touch and they do a great job. More

Everyone was professional, pleasant & helpful. The recall took longer than expected & I was provided a ride home & picked up when it was finished. This was a very helpful service. The recall took longer than expected & I was provided a ride home & picked up when it was finished. This was a very helpful service. More

1 Schedule Appt to my fit my daily agenda. 2 Show up and greeted with all happy employees and not just my service manager Billy ***** but the whole staff! Including Mark a surprise being a fe 2 Show up and greeted with all happy employees and not just my service manager Billy ***** but the whole staff! Including Mark a surprise being a fellow high school classmate and directed to a clean waiting room with amenities offered to me and other waiting customers. 3 Work performed in a reasonable amount of time and explained in detail what was done and at a acceptable price.No surprises. 4 Walked out to clean safe car until the next scheduled service! Hill Cadillac works for us, Keep up the good work! Total Quality Management at its best! More