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Hill Country Honda

San Antonio, TX

4.6
772 Reviews
Call Dealership (210) 457-5555
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7338 W Loop 1604 N

San Antonio, TX

78254

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772 Reviews of Hill Country Honda

November 06, 2023

Express Dept and Travis are always excellent, courteous and friendly. Travis always explains services needed. More

by GvG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Daisy Alfaro, Travis Kessler
Report | Print
Nov 06, 2023 -

Hill Country Honda responded

Thank you so much for your excellent review! We are so glad that Travis had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hill Country Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Keith Ward General Manager

November 06, 2023

Roland was amazing. . he had my car done in 2 hrs…. My car needed an oil change and had a recall.. More

by CECEBARRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Castillo
Report | Print
Nov 06, 2023 -

Hill Country Honda responded

Cece, Thank you for the kind words for our service department! We look forward to sharing your compliments with Roland and our team and don't hesitate to let us know if we can be of further assistance. Best Regards, Keith Ward General Manager

November 05, 2023

Everyone was extremely nice and helpful. Our sales associate helped us every step of the way and so for the finance associate. More

by Emanuelaponder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Leigh
Report | Print
Nov 05, 2023 -

Hill Country Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

November 05, 2023

The service department was friendly and helpful. They dealt with my cars problem as quickly as they could. More

by LJACKSON24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia, Chloe Barnard, Daisy Alfaro, Travis Kessler, Kevin Tran, Ari Imanraharja, Keith Ward
Report | Print
Nov 05, 2023 -

Hill Country Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Keith Ward General Manager

November 04, 2023

On time with appointment. Very friendly and kept me in the know on the update of my vehicle. More

by Jennsplace08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Castillo
Report | Print
Nov 05, 2023 -

Hill Country Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hill Country Honda! Best Regards, Keith Ward General Manager

November 04, 2023

Daisy was awesome! Her customer service is second to none. I hope she is who we see when we come there! More

by sterjan65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Barnard, Daisy Alfaro, Travis Kessler
Report | Print
Nov 05, 2023 -

Hill Country Honda responded

Thanks for sharing about your experience with Daisy here at Hill Country Honda. We appreciate your business and hope to see you again soon! Best Regards, Keith Ward General Manager

November 04, 2023

Rude staff, person performing oil Change was vaping and on his phone the entire time. When asked the front desk they became irritated and told me he wasn’t although I was standing watching the whole time. More

by tespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Kessler
Report | Print
Nov 08, 2023 -

Hill Country Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to reach out to us directly or let us know the best way to contact you and we will contact you. Best Regards, Keith Ward General Manager

November 04, 2023

Everyone was very friendly thus far I've had no problems there. I wish there were some better snacks though More

by Gbattle
Recommend Dealer
Yes
Employees Worked With
Austin Maybrier
Report | Print
Nov 05, 2023 -

Hill Country Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Keith Ward General Manager

November 03, 2023

Friendly. Very efficient. Did oil change, tire rotation, brake fluid, transmission & power steering fluids, & fuel system cleaning in less than 1.5 hours!! More

by rick@progeaglobal.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana, Chloe Barnard, Travis Kessler
Report | Print
Nov 05, 2023 -

Hill Country Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hill Country Honda, Rick, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Keith Ward General Manager

November 03, 2023

Staff was extremely helpful and prompt. They truly cared about my concerns and my time. They worked at scheduling around my time. More

by Lpetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hinojosa, Keith Ward
Report | Print
Nov 03, 2023 -

Hill Country Honda responded

Thank you for choosing Hill Country Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Keith Ward General Manager

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