Hill Country Honda

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that you found our team to be professional, welcoming, and understanding. Providing exceptional service is important to us, and we're glad that we met your expectations. We appreciate your kind words about our staff's friendliness and the overall positive experience you had. Thank you for recommending us to others, as word-of-mouth recommendations mean a lot to us. Thank you for choosing us, and we look forward to serving both you and your referrals with the same level of professionalism and friendliness in the future!

Hill Country Honda responded

Thank you for your fantastic review! We're delighted to hear that you received excellent service during your visit. It's great to know your service was completed promptly, taking less than an hour. We appreciate your kind words about the receptionist, and we're glad she provided a pleasant experience. Your satisfaction is important to us, and we appreciate your feedback. Thank you for choosing our services, and we look forward to serving you again in the future with the same level of excellence!

Hill Country Honda responded

We're so happy you had a great experience with us! Knowing we can take care of your recalls quickly and ensure your safety is terrific. We always prioritize handling recalls efficiently, so you can rest assured that your car is in good hands. We're thrilled that our no-appointment-needed oil change service was convenient for you and that we could provide hassle-free and efficient service. Thank you for choosing us as your go-to for car maintenance, and we can't wait to serve you again in the future with the same level of promptness and convenience!

Hill Country Honda responded

Thank you for your positive review! We're thrilled to hear that you found our staff to be very nice, friendly, and non-pressuring. We believe in creating a welcoming and comfortable environment for our customers, and we're glad that our team exemplified that during your visit. We appreciate your kind words about our service center as well. Providing excellent service is important to us, and we're glad to hear that we met your expectations. Thank you for choosing us, and we look forward to serving you again in the future with the same level of friendliness and quality service!

Hill Country Honda responded

Thank you for sharing your experience with us, and we apologize for the inconvenience you encountered during your visit. We appreciate your feedback and take it seriously, as we continuously strive to improve our service. We are glad to hear that Daisy was able to assist you in obtaining the part you needed, but we understand your frustration with the initial response from our service manager. Rest assured, we will address this internally and work towards providing a better customer experience in the future. We value your business and hope to have the opportunity to serve you better next time.

Hill Country Honda responded

Thank you so much for your kind review, Jose A. truly appreciates your feedback! We're delighted to hear that your buying process was enjoyable and that Jose provided you with professional service. We strive to provide a seamless and pleasant experience for our customers, and it's wonderful to know that Jose met your expectations. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We value your business and hope to serve you again in the future.

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that our team was able to assist you in finding the perfect car during your visit. We strive to provide a helpful and enjoyable experience for all our customers, whether they come in with a specific goal in mind or simply want to explore their options. Congratulations on becoming the proud owner of a new HR-V! If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

Hill Country Honda responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Hill Country Honda has consistently provided you with amazing service. We strive to create a helpful and friendly environment, and it's great to know that they are always happy to assist you with any questions. We truly appreciate your recommendation to your friends and family. Your trust in us means a lot, and we're grateful for your continued support. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you and your loved ones again in the future.

Hill Country Honda responded

Thank you for being a returning customer, and we're thrilled to hear that we were able to meet your expectations once again. We're delighted that we could make your daughter's birthday special and that our team went out of their way to do so. Providing exceptional service and creating memorable experiences for our customers is important to us. We appreciate your kind words and your continued trust in us. If there's anything else we can do to enhance your future visits or if you have any further questions, please don't hesitate to reach out. We look forward to serving you and your family again in the future.

Hill Country Honda responded

Lamentamos mucho los inconvenientes que experimentaste durante tu visita y queremos disculparnos por los errores y por no cumplir con tus expectativas en términos de tiempo de entrega y servicio. Valoramos tus comentarios y te aseguramos que tomaremos medidas para abordar estas áreas de mejora en nuestro proceso. Queremos ofrecerte una experiencia satisfactoria en cada visita, y nos comprometemos a hacer todo lo posible para corregir nuestros errores y asegurarnos de que recibas un servicio de calidad en el futuro. Si hay algo específico en lo que podamos ayudarte o si tienes alguna inquietud adicional, por favor, háznoslo saber. Agradecemos tu paciencia y la oportunidad de mejorar.