
Hill Nissan
Winter Haven, FL
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1,232 Reviews of Hill Nissan
My experience at Hill Nissan was great. The service manager Zach took care of us. We waited a little longer, but the job got done effectively. The service manager Zach took care of us. We waited a little longer, but the job got done effectively. More
We are repeat Hill Nissan customers over the past few years due to the continuous exceptional customer service from service advisor Zach Wilson and because of the attention to detail from the staff who c years due to the continuous exceptional customer service from service advisor Zach Wilson and because of the attention to detail from the staff who completed repairs. Zach has helped us with scheduling repairs and coordinating rental car around our work/kids schedules which was a huge help and greatly appreciated! More
Always friendly, professional, knowledgeable, efficient, courteous, attentive, responsible, respectful, dependable, communicative, punctual, honest, cleanliness, hours of operation courteous, attentive, responsible, respectful, dependable, communicative, punctual, honest, cleanliness, hours of operation More
Great dealership! We bought a 2022 Rouge and 2022 Frontier from Hill Nissan and they do an excellent job servicing both of them. Couldn’t be happier!! We bought a 2022 Rouge and 2022 Frontier from Hill Nissan and they do an excellent job servicing both of them. Couldn’t be happier!! More
The advisors/technicians are unethical. I brought my car in for service on 5/23 and paid $1400+ for maintenance which included a wheel alignment. A recall was never brought to my attention I brought my car in for service on 5/23 and paid $1400+ for maintenance which included a wheel alignment. A recall was never brought to my attention or resolved during that visit. Now my car is making a clunking sound, which was obviously caused by the technician. In the first week if July, I brought it back for repair of the current damage and after "running a diagnostic", I was given a hand-written list of parts that needed to be replaced, totaling $5600+ before tax. Isn't a diagnostic supposed to produce a print out of some sort? The labor was thousands, as well. If so many things are wrong and need replacement, why wasn't it brought to my attention less that 2 months prior?! All I wanted was for the dealership to have accountability and repair whatever damage was caused by their technician. I have been a patron at Hill Nissan for 9 years and have taken exceptional care of my vehicle, so I know the laundry list of supposed issue was exaggerated. Please do not contact me unless it is to repair the damage to my vehicle at your cost (which I doubt) since it was your technician that caused the damage in the first place. Otherwise, I will never return to this untrustworthy dealership again. More