
Hill Nissan
Winter Haven, FL
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1,232 Reviews of Hill Nissan
Staff is a joke! ! Unable to complete there daily job task. The worst customer service!!!!!!!!! Do not ever deal with anyone there!!’ Especially Robyn in service depar ! Unable to complete there daily job task. The worst customer service!!!!!!!!! Do not ever deal with anyone there!!’ Especially Robyn in service department. She can’t keep up with her customers and there appointments. At this point she doesn’t know if she’s coming or going! I drove 45 minutes for her to tell me she doesn’t remember making my appointment or having a rental I could use like she stated when scheduling my appointment almost two weeks ago.. Not only issues with today!!!! It’s every time I go there…..If you have to wait for your vehicle it might get fixed that day or it might take 2 weeks . Have had my car a little over a year and has been in and out of shop!!!! Don’t go here!!! I’m going to write a review every day!!! More
I was 5 stars before I received a letter 45 days after I closed the sale stating I owed the dealership an additional $237.00 because they failed to correctly estimate the cost of Tag/Title/Tax. I agreed on closed the sale stating I owed the dealership an additional $237.00 because they failed to correctly estimate the cost of Tag/Title/Tax. I agreed on a price and signed a contract, paid the dealership. I have received the TT&L from the state. I am in the construction business when I underestimate a project and sign a contract the price is the price. I can not tell a customer I made a mistake and expect them to pay me more money. I do not think I am responsible to pay the dealership error. More
Bernard Pruitt was great. Very honest and not pushy. He explained our options and left us to make or decisions. John with finance was great as well. Took time to explain everything even things he didn't ha explained our options and left us to make or decisions. John with finance was great as well. Took time to explain everything even things he didn't have to. Our total experience was exceptional! More
Bernard Pruitt was wonderful! No pressure and he got us the car we wanted along with the trade-in value we wanted! Couldn't ask for a better person to deal with! He also explained everything fully. the car we wanted along with the trade-in value we wanted! Couldn't ask for a better person to deal with! He also explained everything fully. More
Treated respectful and understood all our needs appreciated our sales associate George “Jorge” Could recommend the dealership as they have everyone’s Needs appreciated our sales associate George “Jorge” Could recommend the dealership as they have everyone’s Needs More
Great customer service, no hassle, friendly, keep you updated on the process of your purchase and answered all my questions. Would definitely recommend purchase of a vehicle from this dealership. updated on the process of your purchase and answered all my questions. Would definitely recommend purchase of a vehicle from this dealership. More