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Hillsboro Ford - Service Center

Hillsboro, TX

4.7
118 Reviews

118 Reviews of Hillsboro Ford - Service Center

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May 31, 2025

Always easy to schedule maintenance. Quick turnaround. Knowledgeable, reliant, and trustworthy. I would recommend them to anyone looking for a good dealership. More

by ROGERGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen McCutchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kotch
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoManda Orta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

The dealership was able to get the part I needed for my vehicle and give me an appointment right away to have it installed. More

by TSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kotch
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoManda Orta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Always take the best care and are on time. Very professional. Been using them for years. More

by terremd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen McCutchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

oh my last repair job that was a recall from Ford, someone definitely dropped the ball. Either Ford or the local dealership provided a terrible customer service. It has made me revaluate whether or no More

by Jamacunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Kotch
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

We have been using Hillsboro Ford for service for several years. I can usually schedule service when I need it without having to wait. We’ve had a couple of issues that needed to be looked at immediately and More

by jb31219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kotch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

One of the smoothest car buying experiences I’ve had. Gabby was great and went above and beyond to make it an easy process. More

by TK7286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Cook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Everyone is always friendly and willing to help. The service department does a great job explaining the repairs they will perform on our vehicle. More

by RUSSELL.GAUER
Recommend Dealer
Yes
Employees Worked With
JoManda Orta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoManda Orta
April 25, 2025

JoManda took care of me and our car. I was able to drop it off the evening before and she met me at closing time and took the Keys then she provide an employee to deliver the car since I More

by rockinbcattle
Recommend Dealer
Yes
Employees Worked With
JoManda Orta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoManda Orta
April 20, 2025

xx xx xx, Usual / Normal service was provided, normal service, new tires ... xx xx xx More

by tcheever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kotch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Best customer service anyone could ever ask for. David is always very helpful in anyway possible to make sure myself and my explorer are taken care. Goes above and beyond- he isn't a behind desk ser More

by Gallerymassage
Recommend Dealer
Yes
Employees Worked With
David Nelson
1
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