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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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July 06, 2020

Great Service ! Although the repair prices are quite costly. The technicians are well knowledgeable and took care of business in reasonable timing. Henry Peterson was More

by DNixon1006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that Henry and our service team were able to help you efficiently and made you feel welcomed. If you have any questions or concerns, please contact us at 718-658-6559. Many happy miles!

July 05, 2020

Had a great experience . Everyone was excellent And so patient got a great car very happy with my purchase and hillside Honda was awesome Definitely go back again More

by KIMMARIE1977
Recommend Dealer
Yes
Employees Worked With
Jamie Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Hillside Honda responded

Hey there Kim! Thanks so much for the great review! Congrats on your new Honda, we wish you many happy miles in it! If you ever have any questions or concerns, please give us a call at 718-657-7810. We look forward to assisting you with all your automotive needs. Happy and safe driving!

July 04, 2020

Good to know you.. I arrived at my appointed time at 7 AM. Mike Macoon was my service advisor, he took my information and was out by 7:20 AM. Mike was friendly and prof More

by MJ.DOWD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Macoon Service agent
Jul 10, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

July 04, 2020

I went to get my first maintainence service for my vehicle. The service in the office moved quickly and charges were explained clearly. Excellent service in a timely fashion. More

by LIZHUSSAIN94
Recommend Dealer
Yes
Employees Worked With
Yahshik Macoon
Jul 10, 2020 -

Hillside Honda responded

Greetings! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that our service team was able to help you efficiently. If you have any questions or concerns, please contact us at 718-658-6559.

July 03, 2020

My Sales person was David and he was very knowledgeable, professional and patient. I didn't feel pressured and left very confident with my purchase. I will definitely recommend Hillside Honda and will retur More

by GINA_JIMENEZ21
Recommend Dealer
Yes
Employees Worked With
David Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Hillside Honda responded

Greetings Gina! We are delighted to hear about your great experience at our Pre- owned lot and David was very helpful during your car buying process. We will be sure to pass along your kind words and thank you so much for your recommendation. We thank you for choosing Hillside Honda and don't forget to check out our Facebook (www.facebook.com/HillsideHonda) and Twitter- (www.twitter.com/HillsideHonda) pages for exclusive savings and coupons.

July 02, 2020

I took my Honda accord touring to Hillside Honda for a warranty on a headlight and also a recall this was my first time at Hillside Honda and I have to say it was a great experience they took care of me t More

by ALEX S
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 02, 2020 -

Hillside Honda responded

Greetings Alex! Thank you for choosing Hillside Honda to service your Honda. We truly appreciate your business and look forward to assisting you with all your automotive needs. We are happy to hear that Mike and our service team were able to help you efficiently and made it a great experience for you. If you have any questions or concerns, please contact us at 718-658-6559.

July 02, 2020

By far the worst customer service in the auto industry including the cashier in The service Department. I scheduled a oil change and inspection which is routine and they decided the maintenance would take More

by SAFETIDRIZI
Recommend Dealer
No
Employees Worked With
Susan Nolis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Patanio
Jul 02, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience with our service department. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

July 02, 2020

Helpful I'm very pleased with Hillside Honda. The make it easy to schedule appointments, offer good service, and are very helpful. Mike provided great service More

by mn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 02, 2020 -

Hillside Honda responded

Hello there! Thanks so much for the review and thank you for choosing Hillside Honda to service your Honda. If you ever have any questions or concerns, please call us at 71-658-6559. Happy & safe driving!

July 02, 2020

Disappointing On May 26 I took my Nissan Sentra to Star Nissan service facility at Queens, NY. The courtesy shown to me as a frontline health care worker was exempl More

by RAMASGOVI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
June 30, 2020

I specifically took my car in for issue with the infotainment. The blamed my aftermarket amp and wouldn’t look at it unless I disconnected the amplifier. This is rediculous. The amp doesn’t make the More

by Andrewjheller
Recommend Dealer
No
Employees Worked With
Not sure
Jun 30, 2020 -

Hillside Honda responded

Thank You for contacting us regarding your experience. We are sorry to hear that you feel that you did not have a positive experience with us. Your satisfaction is our ultimate goal as we aim for 100% customer satisfaction. We are able and ready to work with you to help find a complete remedy for your concerns. Please be sure to contact us so we can address this issue. And again, we greatly apologize for any inconvenience caused - 718-657-7810 ext 1103. Thank You

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