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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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September 13, 2021

Great communication , informative, explaining the issues, working on the fixes, keeping in touch, returning messages More

by Mike_1812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patanio
Sep 16, 2021 -

Hillside Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hillside Honda Team

September 13, 2021

the guys in the service worked very professionally, were really interested in solving the problem, I am very pleased with the result More

by TIGRANNYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Hillside Honda responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Hillside Honda Team

September 09, 2021

The service was bad. I did the alignment, and it made my car worse. Now, my car moving toward the right. They told me they couldn't fix it properly, but they charged me fully. I got the receipt and report b More

by SYEAM RAYHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Blake Allman
Sep 17, 2021 -

Hillside Honda responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Hillside Honda Team

Sep 17, 2021 -

SYEAM RAYHAN responded

I called them 2 times. Was on hold for 15/20 minute. If you guys have time email me syeamrayhan@gmail.com

September 07, 2021

Hillside Honda Service is way better then the one is in woodside Honda service. The person in front desk explained everything properly what service was provided More

by LMIAH80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Sep 10, 2021 -

Hillside Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Hillside Honda Team

September 03, 2021

As for me I find Hillside Honda to be very efficient they take care of your needs in a timely manner.I would not hesitate to let friends know about them More

by JACKIESMITH1929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Hillside Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hillside Honda Team

August 31, 2021

I enjoy the service and feeling that I trust my car will be taken care of and I am not lied to. Thank you again More

by IDELKISLARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Hillside Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Hillside Honda Team

August 30, 2021

Great service. Great communication. Mike my service advisor was a very knowledgeable, friendly and explained word that needed to be done in a way I understand. More

by MBomser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike.
Aug 30, 2021 -

Hillside Honda responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Hillside Honda Team

August 27, 2021

They provide great customer service and kept me updated by phone and the time table when my vehicle would be available. I would recommend hillside Honda to everyone More

by HANKREFFELDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dookharan
Aug 30, 2021 -

Hillside Honda responded

We cannot thank you enough for your wonderful review of Hillside Honda and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Hillside Honda Team

August 27, 2021

After paying for my service I was told to wait out front for it. After standing in the sun and heat for 20 minutes I had to go back inside to find out why no one brought my car to me. More

by BARBIETHOMPSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Hillside Honda responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Hillside Honda Team

Aug 30, 2021 -

BARBIETHOMPSON1 responded

Very disappointed in the way things were handled when it was time for my car to be returned to me. There was miss communication between the staff and no apologies was given for their unprofessional behavior.

August 27, 2021

Service was very good, staff was courteous. From the gentleman who greeted me outside to the cashier who took my payment, and of course Henry is The Best. He went over and beyond to make this service ha More

by MUGPAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Hillside Honda responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Hillside Honda Team

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