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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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August 26, 2021

Henry and Dominick were extremely professional and truly appreciate they were able to accommodate the recall Only issue was getting a 115 dollar ticket while sitting in my car waiting to go in for service More

by DHarkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Aug 30, 2021 -

Hillside Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Hillside Honda Team

August 26, 2021

They explain in detail your repair issues. They fixed an issue then it happened again. They took another look at it with no problem. Nor did they charge me for a second look. More

by ADHD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Aug 30, 2021 -

Hillside Honda responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Hillside Honda Team

August 25, 2021

All was great ! They made sure I got the car I wanted !!! Ty HS Honda ! This was an 99% on line buy and it worked out great ! More

by WOLino!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sanjita! Mr mills and Isabelle
Aug 30, 2021 -

Hillside Honda responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Hillside Honda Team

Aug 30, 2021 -

Hillside Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Hillside Honda Team

August 24, 2021

My experience was satisfactory and the maintenance team were able to accommodate my schedule which was initially planned for later time. It was overall good. More

by GUPTA.ANSHUL1688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Hillside Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hillside Honda Team

August 24, 2021

I waited 1 and half month for the part and I still have the same problem what I had before so totally waste of time. More

by YASARATSHAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Hillside Honda responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Hillside Honda Team

August 24, 2021

Did an inadequate job on recall. Next morning after picking up in the car engine light was on. Took my car in again and they took 2 days to fix the problem. Had no car for 3 days. Making it hard to com More

by BIANCARQC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Aug 24, 2021 -

Hillside Honda responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, The Hillside Honda Team

August 24, 2021

Never had a bad experience at this dealership. Mike Dookharan always provides excellent service with his knowledge & helpful attitude. Always a pleasure to have him as a service advisor! More

by EMILY N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dookharan
Aug 27, 2021 -

Hillside Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Hillside Honda Team

August 23, 2021

Kept my car for week. It took too long to get the parts my car needed. I had to wait too long. Honda should of given me a loaner for the week More

by MORAYCAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Hillside Honda responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Hillside Honda Team

August 22, 2021

Great communication, car fixed in time and priced as promised! Mike Macoon was an excellent guide they this entire process and kept me updated often! More

by NYCMEDIC4524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Macoon
Aug 25, 2021 -

Hillside Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Hillside Honda Team

August 20, 2021

Nice and quick Hillside Honda recall replacement for airbags and computer update. Kept customer updated with the process and most importantly it was real fast service. More

by jinhuang555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 25, 2021 -

Hillside Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Hillside Honda Team

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