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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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August 20, 2021

Excellent and quick service. Everyone was friendly. Wouldnt think of going to any other location for my car service. Hillside Honda is the best in the city. More

by ED.GIRON1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Aug 25, 2021 -

Hillside Honda responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Hillside Honda Team

August 20, 2021

Was not offered a loaner car. My car had to stay overnight. My battery needed to be replaced. I got there in the early afternoon and they still could not get the work done same day. More

by TIROUMAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Hillside Honda responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Hillside Honda Team

August 19, 2021

Drop off should not take a half an hour. The guys move like snails. No urgency and no consideration for the customer’s time. Lousy experience. More

by BARRYFWYNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Hillside Honda responded

Barry, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, The Hillside Honda Team

August 18, 2021

Gave my car to find out what is wrong but they returned it with faults in the car. After I got the car it was fully dead. I couldn't even enter the car. More

by RAMPY MULTANI
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Hillside Honda responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Hillside Honda Team

August 17, 2021

Good service. Team was patient and informative. They ensured that I knew what they were doing to the car. Service was impeccable. Thank you team More

by SHANICE_IS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 20, 2021 -

Hillside Honda responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Hillside Honda Team

August 16, 2021

I always come to hillside Honda. This time my wait time was really long . Even after my car was done I had to wait another 40 minutes for the paper work to pay. More

by PRYAR20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Aug 18, 2021 -

Hillside Honda responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Hillside Honda Team

August 14, 2021

Its was excellent the staff was very helpful.and kind.I will recomend any one to buy here I love the service they are really good More

by MARIATIWARI1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Hillside Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Hillside Honda Team

August 13, 2021

Henry Petersen is a great worker and very knowledgeable. I appreciate his professionalism and his patience. He always keeps me up to date on the status of the vehicle. More

by PAGILBERT221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Hillside Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Hillside Honda Team

August 13, 2021

It was a great, efficient, and friendly service. I love car wash you use. No more problem and I have a very clean car now. Thank you More

by hitomiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Macoon
Aug 18, 2021 -

Hillside Honda responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Hillside Honda Team

August 12, 2021

Great experience and service. Joseph helped me out and was very descriptive with the explanation of my vehicles warranty coverage. I would recommend his services to my friends and family. More

by ANT50189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Patianio
Aug 17, 2021 -

Hillside Honda responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and we are glad that our team was able to show you what we strive to deliver. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Hillside Honda Team

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