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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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July 13, 2021

Nothing was done. I paid for diagnostic and work . My money was refunded for the work but not for the diagnostic. Honda didn’t fix my car and sent me some where else’s. More

by Carlos Restrepo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Hillside Honda responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Hillside Honda Team

July 13, 2021

I was totally dissatisfied with the run around to which I was subjected to the point that I wanted to contact the media and the Better Business Bureau. More

by lorrainem50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Hillside Honda responded

Thank you for your feedback. We are presently looking into this matter, and encourage you to contact us directly to provide a bit more insight into what happened.

July 12, 2021

EXCELLENT SERVICE AND MR ANDERSON REALLY CARES FOR THE CUSTOMER - JOESPH CONTNUED TO UPDATE ME ON THE PROGRESS OF THE SERVICE OF MY CAR - THANK YOU HONDA - GREAT SERVICE ALWAYS More

by BOU.MORDOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVE ANDERSON - JOSEPH J
Jul 15, 2021 -

Hillside Honda responded

Thank you for the feedback! We are happy to hear about your positive experience at Hillside Honda, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Hillside Honda Team

July 12, 2021

Joseph was very helpful and patient in explaining the issues with the car. I was very impressed with his service! He is an asset to your team. More

by RHODEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 15, 2021 -

Hillside Honda responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hillside Honda Team

July 12, 2021

Joseph, was my service representative, he explained the whole process for my recall, he was awesome!! The service team got my car back to me early. I love Hillside Honda! More

by pcantwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 15, 2021 -

Hillside Honda responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Hillside Honda was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Hillside Honda Team

July 12, 2021

Joe Patanio provided excellent service. I dropped if the car and Joe called and provided updates and deliver on time. I will come back again for sure More

by MOALAMNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Patanio
Jul 15, 2021 -

Hillside Honda responded

Thank you for taking the time to write this review. We are pleased to hear that Joe was able to provide an efficient and overall positive experience. We look forward to making sure that you enjoy your car for many years to come. Sincerely, The Hillside Honda Team

July 11, 2021

Since I purchased my vehicle back in 2016 I've never had a problem with the dealership. In fact, any communication and services provided were outstanding. More

by MONICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Dookharan
Jul 14, 2021 -

Hillside Honda responded

We appreciate your input, Monica. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Hillside Honda Team

July 09, 2021

Fatima and Mohammed were very friendly and accommodating. Sales made me feel comfortable showing me many options and pricing that were available. I never felt pressured to make purchase and overall the sal More

by COLBYNARANJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fatima Jamil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nur Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Hillside Honda responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Hillside Honda Team

July 08, 2021

Courteous and well informed service desk. Would definitely recommend. Thank you Mike Mc for the prompt service. Easy access off of the Van Wyck and the service hours leave a big window for drop off More

by JIMBOT207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mc
Jul 13, 2021 -

Hillside Honda responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Hillside Honda Team

July 08, 2021

All there is scammers mother xxxxers chor sale kutte kamine don’t go there because all there is scammers be alert first read tha paper then sing More

by DEEPAMAN50500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Zaman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Hillside Honda responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Hillside Honda Team

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