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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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June 23, 2021

All the personal I met from the man outside to the agents inside were lovely people.They spoke to me in a very understanding way and when I said I planned to wait for the car----there was no screaming or whi More

by FURBALLFURS2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Was not at Honda to buy a car. My Honda was recalled.
Jun 28, 2021 -

Hillside Honda responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Hillside Honda Team

June 23, 2021

My service writer Mike was excellent. I did not wait long my car was clean and everything was running smoothly when I left More

by J333D6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike macoon
Jun 28, 2021 -

Hillside Honda responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Hillside Honda Team

June 22, 2021

The price was too much for what was needed to be done. I rather have a Honda service but next time I’ll shop around. More

by CONDORBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Hillside Honda responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Hillside Honda Team

June 22, 2021

I appreciate the Quality customer care and follow up to service More

by Cwhit4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 25, 2021 -

Hillside Honda responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Hillside Honda Team

June 17, 2021

Every single time I go there they all are so accommodating to me, especially Henry. Will continue to go there when ever I need my car serviced. More

by shelby_miller5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Hillside Honda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Hillside Honda Team

June 17, 2021

This center had Great service and was timely with the return of my vehicle. I will gladly return for future maintenance. Definitely recommend 10/10 More

by B.GUERRAROZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Hillside Honda responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Hillside Honda Team

June 16, 2021

i believe the service rep i spoke with was Mike. Mike was awesome love dealing with him answers all of my questions and always willing to go the extra mile mike macoun is his name More

by GARDI2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 21, 2021 -

Hillside Honda responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Hillside Honda Team

June 16, 2021

Customer service was great. Professional and courteous staff. I really appreciated the follow up phone call to remind me of the appointment and about the service. More

by BARBARABARONGAL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Hillside Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Hillside Honda Team

June 15, 2021

Great service and explanations from mike Macoon. The staff was well informed and provided a great experience. Philip Jean remy scheduled the appointment for us and explained the steps. Mike macoon answe More

by JEREMYHASSELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Jean remy is a great employee as well, Alison Wadsworth
Jun 21, 2021 -

Hillside Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Hillside Honda Team

June 12, 2021

Took care of my problem and service was great.Didn’t experience anything unusual when I was waiting. Service department called me when car was done. More

by NIGELNSWR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Hillside Honda responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Hillside Honda Team

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