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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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May 24, 2021

Great dealership. Always great customer service! I brought my pilot in for the passenger side Takata air bag problem and I waited for only an hour. More

by RFIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Hillside Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Hillside Honda Team

May 24, 2021

I told service guy that my windshield wiper fluid was empty and said the technician will take care of that. When I received my report it said all my fluids were FULL. To my surprise, the windshield flui More

by MARISOL.MOJICA0504
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Hillside Honda responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, The Hillside Honda Team

May 23, 2021

Waited 4 Days for a tire to be replaced on my 2020 Accord!! Only to have the tire indicator come on immediately after my car was returned to me!! There is no Indicator in my vehicle showing which tire More

by TARYN496
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Hillside Honda responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Hillside Honda Team

May 21, 2021

It's always convenient and helpful at Hillside Honda. Customer service is excellent. They follow up with you.. Car was fixed the same day and ready for pick up More

by BBFAZ0322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Hillside Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Hillside Honda Team

May 21, 2021

I brought my car in for a recall. I dealt with associate Yahshik Macoon who displayed excellent costumer service as usual. It is always a pleasure dealing with Hillside Honda. More

by MR.LINDONBAXTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Yahshik Macoon
May 24, 2021 -

Hillside Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Hillside Honda Team

May 25, 2021 -

MR.LINDONBAXTER responded

My Pleasure.

May 20, 2021

Service is excellent. Always receive reminders of appointments. They are prompt, helpful in ensuring that my vehicle is in tip, top shape. Would recommend this dealership to anyone. More

by JDSPRINGER78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nur Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
May 21, 2021 -

Hillside Honda responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Hillside Honda Team

May 19, 2021

Service was great. Got me in and out fast for my oil change. Everyone was really nice and respectful. Well go back again for car service. More

by cathomas19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yahshik Macoon
May 20, 2021 -

Hillside Honda responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Hillside Honda Team

May 19, 2021

As always, everything from scheduling to pickup was easy. I've come here exclusively for more than 20 years and have never been disappointed. The service advisors explain what needs to be done and the work i More

by JackieD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Macoon
May 20, 2021 -

Hillside Honda responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Hillside Honda Team

May 19, 2021

Excellent service, courteous Though it took the whole Excellent service, courteous Though it took the whole day to complete this inspection and I have to take the bus to pick up the car my More

by KARUNA845
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dookharan
May 20, 2021 -

Hillside Honda responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Hillside Honda Team

May 19, 2021

Thank you! It was wonderful service. And we gotted  good experience. Now I recommend Hillside Honda  and our sales agent - Hasan to all of my friends. He is very professional. He knows his job very well. An More

by NADIA.DIYEVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hasan
May 21, 2021 -

Hillside Honda responded

Hi Nadia, and thanks for the great feedback! We're very happy that Hasan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Hillside Honda Team

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