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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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March 26, 2021

Fast and courteous service. Recall issues resolved promptly. Kept in touch with me at all times. Definitely will return for future service of my vehicle. More

by emailkuo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Mar 31, 2021 -

Hillside Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Hillside Honda Team

March 26, 2021

After a few visits, the problem was resolved. I am very happy with the. Result. The noise was gone completely. Appreciate the technician’s dedicated work! Driving becomes more enjoyable now. More

by MICHAELWU143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Mar 31, 2021 -

Hillside Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Hillside Honda Team

March 26, 2021

Fatima customer service was awesome, the only part I don’t like Honda does not offer any discount neither 0% apr on financing and does not offer any initial free services like oil change More

by SUDIPSYASA
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nur Ali
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Hillside Honda responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Hillside Honda Team

March 25, 2021

Vehicle inspection checklist were off not right Friendliness with the first and last person . need training My Tires were new but was in the red Will Not Be Going To That Service Center Again More

by PABLOSHIELDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Mar 25, 2021 -

Hillside Honda responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Hillside Honda Team

Apr 01, 2021 -

PABLOSHIELDS responded

Vehicle Inspection Checklist Was Not Right I know I need A new blade my tyres Is New .I Feel I was Rip off My Honda I want people To know They Must Check Inspection Checklist Very Care Fully. Even The Mileage On The Car Was Wrong

March 25, 2021

Hi this is islam i bought honda oddessy 2022 the hillside honda delar service is excellent.i like this service very well Thanks for everything More

by KTABSHIR
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Mar 30, 2021 -

Hillside Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Hillside Honda Team

March 24, 2021

I have no complaints about this dealership and would’ve recommend any friend or familly member to come vividly this dealership and huge thanks to Kenny and Kevin More

by JAHAZIELDELGADOMCHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Mar 29, 2021 -

Hillside Honda responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, The Hillside Honda Team

March 23, 2021

Excellent customer service is all I can say. We had to wait too long while they tried to find a bank that would finance us but the wait was worth it in the end. What a blessing. My family and I are gratef More

by EILEENTHEANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PETER MILLS
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Jamil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Chowdhury
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fatima
Mar 26, 2021 -

Hillside Honda responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, The Hillside Honda Team

March 19, 2021

I almost always have good experiences visiting the dealer when my car needs maintenance. Unfortunately, due to the pandemic, the technicians have more work and we have to wait a long time to pick up the car More

by DADIIRWING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Hillside Honda responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Hillside Honda Team

March 18, 2021

The online scheduling tool works very well now that Susan Nolis input my email into the system. We now get confirmation emails, which work well. More

by DANWASKOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Mar 23, 2021 -

Hillside Honda responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Hillside Honda Team

March 17, 2021

They were very nice and explained everything to me very clear. The service was great and i am content and happy with my purchase from Honda! More

by ANNALEEBASDEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sanjida Hossain
Mar 22, 2021 -

Hillside Honda responded

Anna, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Hillside Honda Team

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