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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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March 01, 2021

This dealer scheduled a very timely and convenient service/recall appointment for me. They opened on time and finished the service earlier than the 5 PM outlook. Mike was friendly and professional a More

by DSESS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Service Department
Mar 04, 2021 -

Hillside Honda responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Hillside Honda Team

February 26, 2021

Mike was amazing and very helpful!! Larry the mechanic was very helpful and communicated excellent!! Loved this place they get right to the point no run arounds here! More

by KCONCEPCION1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nur Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Hillside Honda responded

We appreciate you for taking the time to give our dealership such an excellent rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Hillside Honda Team

February 26, 2021

My time request was accommodated to perform a recall on my car. It consisted of two software updates. The service was friendly and the location was very close to my house so I could walk back home while be More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure with masked emplpyees these days.
Mar 03, 2021 -

Hillside Honda responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Hillside Honda Team

February 25, 2021

Nothing special about Honda dealer. Too crowded. In the previous recall visit, the mechanic recommended my serpentine belt replacement but I found no wear on it. More

by Honda CR-V customer
Recommend Dealer
No
Employees Worked With
Susan Nolis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Hillside Honda responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. We’d very much like to learn more about your experience. Please reach out to us directly at your earliest convenience. Sincerely, The Hillside Honda Team

February 23, 2021

The professionalism was outstanding. There is no time that I come to Honda I always get great service. We need more people like the ones there. More

by msrw2g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Hillside Honda responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, The Hillside Honda Team

Feb 26, 2021 -

Hillside Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Hillside Honda Team

February 23, 2021

Very good experience. Staff is friendly and ensure customers are attended to in a timely manner. Keep up the good service in the future. Thank You. More

by PINTORAHUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
PETER MILLS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sanjida Hossain
Feb 26, 2021 -

Hillside Honda responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Hillside Honda Team

February 20, 2021

excellent service and behavior. was delivered in time. highly recommend henry Peterson. and mike from the service manager. location good. and also the gesture is excellent. More

by IFTEKHARUL RUMMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Hillside Honda responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, The Hillside Honda Team

February 19, 2021

Thank you for the great service and timely updates. I lease several vehicles from this dealership would return to them. I’m writing a few more words to reach the minimum requirement More

by JOHNWEIGANDAUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Hillside Honda responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, The Hillside Honda Team

February 19, 2021

It’s was a horrible experience and I would like to speak with a manager. I was charged a labor fee when nothing was done for my car I was told to drive it can the noise would fix itself. It’s ridiculous and More

by FAXVIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Feb 26, 2021 -

Hillside Honda responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. Sincerely, The Hillside Honda Team

February 19, 2021

I been a customer since the year of 2007 and I never had any complaints. I plan to continue going to hillside honda without any hesitation. I would recommend to have your car serviced here. You won’t be dis More

by JIGGS7337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Hillside Honda responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, The Hillside Honda Team

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