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Hillside Honda - Service Center

Jamaica, NY

4.2
2,143 Reviews

2,143 Reviews of Hillside Honda - Service Center

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January 27, 2021

It was a very smooth process. I brought my car in and I received a call when I was able to pick it up. I had already dealt with Mike previously and it was nice he remembered. Great customer service. More

by MR1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 01, 2021 -

Hillside Honda responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Hillside Honda Team

January 27, 2021

Don’t have anything to say that’s y don’t do surveys because I’m trying to summit and it won’t let me More

by quittime80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not on ur list don’t remember the person name
Jan 29, 2021 -

Hillside Honda responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, The Hillside Honda Team

January 26, 2021

Went for air bag recall. I don’t know if it’s fixed but what I know is , I am having trouble with my Honda Odyssey 2003. Suddenly seems like battery dies, I open hood shake little bit battery comes back to More

by MO.ANWAR57
Recommend Dealer
No
Employees Worked With
I do not want to comment, I am not a problematic person. I don’t want bad for nobody but manager Don seems a kind hearted person
Feb 05, 2021 -

Hillside Honda responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Hillside Honda Team

January 26, 2021

Good service. Friendly staff. The work was done in a timely matter. Everything was well explained. Will definitely be using their services again. Thank you. More

by KATP20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Jan 29, 2021 -

Hillside Honda responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Hillside Honda Team

January 26, 2021

Everything was very good, appointment, service, time. Excellent service good good good.?why so many words. I don’t talk that much. Good service anyway More

by CONTRERAS1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Jan 29, 2021 -

Hillside Honda responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Hillside Honda Team

January 25, 2021

Good service, Friendly and lowest price in the Area. I live in Brooklyn and have a few dealers closer to me but chose to go to Hillside due to price and Friendliness More

by GEMELLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamed Sultan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Hillside Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Hillside Honda Team

January 25, 2021

Excellent service, done on time, the person who work with the processing of the papers for the service maintenance is very nice and work professionally. I did not wait for a long time for my car finished wit More

by EGTABUADA_147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Hillside Honda responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Hillside Honda Team

January 25, 2021

I love coming to Hillside Honda. The service is great! I live in Long Island and leave there just to come all the way there. More

by MARIOJOACHIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Nolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison Wadsworth
Jan 28, 2021 -

Hillside Honda responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Hillside Honda Team

January 24, 2021

I went to your shop for wheel alignment on Monday January 18 2021 in the morning, the front desk called me in the afternoon around 1 PM for wheel alignment the price is $99 so I want discount so I talked to More

by JOENGHENHOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Nolis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Hillside Honda responded

Thank you for sharing details of your experience with us. At Hillside Honda we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Hillside Honda Team

January 21, 2021

I brought my car for a recall for airbag on the driver’s side.I called for an appt and was told to bring my car since the parts were available.I left with an explanation that there was no part ordered and t More

by AJSECRETARIA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Hillside Honda responded

Hi, we're disappointed to hear of the negative experience you had at our location. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please give us a call at your earliest convenience. Sincerely, The Hillside Honda Team

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