Contacted Mike Kephart indicating an interest in the 2019 Jeep Cherokee. Mike was professional, knowledgeable, friendly, low pressure and a general all round nice guy. Answered all my questions plus providing answers to those we had not yet discussed. Our negotiations were very low key with a friendly atmosphere rather than "I need to put you in this vehicle and that is my interest." I do not need another an additional vehicle at this time for a family member but if I did Mike and Hoffman would be my go to vehicle store. Additionally the Finance Officer at the Chrysler dealership, can't remember name, also had a positive, friendly, helpful positive demeanor.