Hoffman E. Hartford Body Shop

Great communication and quick service Fabulous experience. George took care of everything.He kept me informed on when the car would be ready and took care of the insurance contact for me. Fabulous experience. George took care of everything.He kept me informed on when the car would be ready and took care of the insurance contact for me. More

Repair They do good work as well they are very response to any questions and conerns that you have. They were also very friendly. The only reason this isn' They do good work as well they are very response to any questions and conerns that you have. They were also very friendly. The only reason this isn't a fuve. Is that when I picked up my car the person who as supposed to get for me did not clean the car iff of snow that was in it. He just let the defroster work on the windshield wasting my time as when I went to drive it home I had to clean off the car myself. Though the manger did come out to help me finish getting the snow off More

Angelo DeCarlo On a scale of 1-10 with one being the lowest and 10 being the highest, I would rate Angelo DeCarlo an 11++++! He kept me well informed on the prog On a scale of 1-10 with one being the lowest and 10 being the highest, I would rate Angelo DeCarlo an 11++++! He kept me well informed on the progress of my car and updates as needed. He also took the time to explain the work being done in explicit detail if I asked a question. Because of Angelo my experience with the Hoffman auto body shop was a great experience. He definitely went the "extra mile". More

Body Work Great experience at Hoffman Body Shop after my car was hit by a falling branch. I was able to leave the car at the shop late on Sunday night when they Great experience at Hoffman Body Shop after my car was hit by a falling branch. I was able to leave the car at the shop late on Sunday night when they were closed. By the time they opened Monday morning, the car had already been moved to the body shop to be inspected. Everyone at Hoffman was extremely helpful and responsive before, during, and after the repair process. More

Body work Received an estimate and got a second opinion of the estimate. When I brought my car in to have the work done after they started the vehicle they info Received an estimate and got a second opinion of the estimate. When I brought my car in to have the work done after they started the vehicle they informed me that the estimate is incorrect and needed to provide me with a new estimate. The second estimate was almost double. Obviously I was extremely disappointed and after discussing with George and Manager we were able to work things out, but still ended up paying a lot more than anticipated. At the end of the day the quality of the work that was done I was extremely staisfied with. More

Service Very nice experience after an accident where the elapsed time for parts was lengthy. They kept me informed and did high quality work for me. Very nice experience after an accident where the elapsed time for parts was lengthy. They kept me informed and did high quality work for me. More

Very professional service I was dealing with Angelo DeCarlo. He made initial estimation and helped me to save good amount of money advising on different ways to fix the problem I was dealing with Angelo DeCarlo. He made initial estimation and helped me to save good amount of money advising on different ways to fix the problem. His approach was very professional and when I got car back, he went outside with me and again explained what was done and how initially problem was addressed. I like it and believe other people will be pleased dealing with him as well. Thank you Angelo Sergey More

Great communication with Roberto Excellent communication from Roberto. Great work on my car. Due to an injury, I was not able to pick up my car. Roberto arranged for it to be delivere Excellent communication from Roberto. Great work on my car. Due to an injury, I was not able to pick up my car. Roberto arranged for it to be delivered. I was very satisfied with the entire process. More

Stupid wife trick I bumped into my husband's car so felt like I needed to take care of the repair myself. Good estimate from Hoffman and very courteous service. Also l I bumped into my husband's car so felt like I needed to take care of the repair myself. Good estimate from Hoffman and very courteous service. Also liked the coordination with Enterprise so I could get a rental. Hope to not go there again, (as in not damaging the car) but would if I needed to. More

Bumper dent I brought my car in to have the rear bumper fixed. Roberto looked at it, estimated the cost of the repair, which looked fair and reasonable to me so I brought my car in to have the rear bumper fixed. Roberto looked at it, estimated the cost of the repair, which looked fair and reasonable to me so a agreed to fix it. Roberto, called me the next day and said my car was fixed, 2 days early/ Very pleasant experience. Thanks Roberto. Not happy with Enterprise? More