
Hoffman Lexus
East Hartford, CT
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I’m someone who really values people who are great at the customer experience. Buying a car ranks high in my least favorite things to do. Working with Ben was so enjoyable, it’s an art that you rarely find customer experience. Buying a car ranks high in my least favorite things to do. Working with Ben was so enjoyable, it’s an art that you rarely find theses days. More
Best experience I’ve ever had purchasing a vehicle. Got a morning appointment and drove out 4 1/2 hours later. Professional and knowledgeable. Got a morning appointment and drove out 4 1/2 hours later. Professional and knowledgeable. More
Like always, Monica and other Lexus Hoffman employees were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally about condition of my vehicle and what is recommended to do in my next visit). More
The salesman was very helpful and very professional He was above and beyond all expectation from the sales department. I will definitely come back and buy a few cars from him again when I get rich. was above and beyond all expectation from the sales department. I will definitely come back and buy a few cars from him again when I get rich. More
Very accomodating . explained issues friendly. Was specific to issues and gave me priority for issues to be taken care of first comfortable working with Anthony explained issues friendly. Was specific to issues and gave me priority for issues to be taken care of first comfortable working with Anthony More
Relaxed atmosphere. No pressure. Friendly great interaction answered all questions and concerns . Felt like I was having conversation with friend No pressure. Friendly great interaction answered all questions and concerns . Felt like I was having conversation with friend More
Service operator was very courteous. Outstanding and respectful kept me in touch with everything that was going on with the vehicle and I'm very pleased. Outstanding and respectful kept me in touch with everything that was going on with the vehicle and I'm very pleased. More