Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
Excellent Monica Pelletier took care of me I was real satisfy with the Service on my car and the friendliness I will return in the future Monica Pelletier took care of me I was real satisfy with the Service on my car and the friendliness I will return in the future More
Made my purchase easy! Tom Ryan did an excellent job meeting my needs as a cusumer. He understood an exceeded my expectations. Rebecca did a wonderful teaching me all the Tom Ryan did an excellent job meeting my needs as a cusumer. He understood an exceeded my expectations. Rebecca did a wonderful teaching me all the amazing perks of my new RX 350. She is detailed and specific...excellent job! Overall my experience at Hoffman Lexus was truly phenomenal! THANK YOU! More
Good Service tech service-good. waiting-excellent, dissatisfied w-cleaning of veh. visible garbage driver/passenger seats. outside-not washed well. What is the pu tech service-good. waiting-excellent, dissatisfied w-cleaning of veh. visible garbage driver/passenger seats. outside-not washed well. What is the purpose in adding this courtesy service if effort lacks. happens all time More
Great Service Great service! The staff was very corteous. There was no delay in getting service done. Car was washed and vacuumed after tire rotation and oil change Great service! The staff was very corteous. There was no delay in getting service done. Car was washed and vacuumed after tire rotation and oil change. Would definitely recommend this location for service. More
Exceptional Experience! We could not rave more about the experience we had a Hoffman Lexus yesterday...we wanted to invite everyone over for dinner afterward! From start to f We could not rave more about the experience we had a Hoffman Lexus yesterday...we wanted to invite everyone over for dinner afterward! From start to finish the service we received was above and beyond and they were more than willing to work with us so that we were guaranteed to leave happy and satisfied. And that we did, we adore our new NX 200t! Carlos and Al were professional, courteous, knowledgable and made us feel like family. We will be Hoffman and Lexus customers for life! Thank you! More
Excellent Customer Service I'm a Hoffman Lexus Customer Since 1997, I'm on my 4th. Lexus ,No one Takes Care of you Like Hoffman Lexus! Monica Pelletetier as always took Great ca I'm a Hoffman Lexus Customer Since 1997, I'm on my 4th. Lexus ,No one Takes Care of you Like Hoffman Lexus! Monica Pelletetier as always took Great care of me and my RX ! RANDY D More
Excellent customer service! Always a great job taking care of my vehicle! Would never bring my vehicle anywhere else. Always timely and efficient! Sarah Gagnon is always great to Always a great job taking care of my vehicle! Would never bring my vehicle anywhere else. Always timely and efficient! Sarah Gagnon is always great to work with! More
it was a pleasure You guys did a fantastic job. Service was a amazing. Definitely I would recommend my friends to buy ur lexuses it was a pleasure to bring my 07 lexus You guys did a fantastic job. Service was a amazing. Definitely I would recommend my friends to buy ur lexuses it was a pleasure to bring my 07 lexus is250 there More
First Visit Addressed concerns I had. Had a loaner vehicle, as promised. I wasn't aware that oil did not have to be changed until ten thousand miles. Addressed concerns I had. Had a loaner vehicle, as promised. I wasn't aware that oil did not have to be changed until ten thousand miles. More
Prompt, courteous service Service Advisor, Micki, asked all the right questions. She estimated the time needed for the service almost to the minute. Also met with Derek, th Service Advisor, Micki, asked all the right questions. She estimated the time needed for the service almost to the minute. Also met with Derek, the Tech Advisor, who helped us better understand how to use our RX 350's tech. equipment. Not only was he incredibly knowledgeable but he was also a pleasure to work with. He stayed with us until all of our questions were answered. All in all, Hoffman Lexus provided us with exemplary service. More








