Hoffman Lexus

Great Business The Service Department at Hoffman Lexus was excellent. I dropped off my Car and Services were performed and delivered as promised. Thanks, Lexus Servi The Service Department at Hoffman Lexus was excellent. I dropped off my Car and Services were performed and delivered as promised. Thanks, Lexus Service.I would recommend to all my friends and family. More

Good customer service always makes the difference. I came in for a 25,000.miles service on my RX 350. I was scheduled a loaner but was told by the young woman who checked the car in that only a sadan I came in for a 25,000.miles service on my RX 350. I was scheduled a loaner but was told by the young woman who checked the car in that only a sadan was available at that time, which I really did not prefer, but did not say so. When Sarah began her work with me, I found her to be pleasant, efficient and present. Just as we were walking out for her to take me to the loaner, she asked if I would prefer an RX 350? Of course! She checked the board, and one was available. I appreciated the fact that although she had already did the paper work for the sadan loaner, Sarah checked in with me as the customer to see if I was indeed satisfied. I wasn't until she did that one small gesture. More

excellent service.highly recommend Client is first priority.good customer care.very detailed. Every thing in regard to the car very well explained.i felt very taking care.also the kindn Client is first priority.good customer care.very detailed. Every thing in regard to the car very well explained.i felt very taking care.also the kindness of every body involve in the sale. More

Knowledgable honest Great dealer This dealership is a great place to visit management is very helpful my salesman Mark Pfahler was very accommodating and helpful in answering all my This dealership is a great place to visit management is very helpful my salesman Mark Pfahler was very accommodating and helpful in answering all my questions. No problem with any of the paperwork either. More

Not only is the car great, the service is just as great. I bought my fourth Lexus recently and would not consider buying any other car, nor would I consider buying it from any other dealer than Hoffman Lexus I bought my fourth Lexus recently and would not consider buying any other car, nor would I consider buying it from any other dealer than Hoffman Lexus. Given that I'm a woman who is not very car knowledgeable, I count of my dealer to provide excellent services and over the years I have NEVER been disappointed! More

Engine Light Smart employee; she was able to handle my urgent needs promptly and in a professional matter, while other employees were slow to respond & pushing me Smart employee; she was able to handle my urgent needs promptly and in a professional matter, while other employees were slow to respond & pushing me away to come another time! In addition to her great cooperation, Ms. Freeman also offered me great flexibility around my tight schedule. More

Excellent Experience Excellent experience. My salesperson, Ryan Mendez, was professional, efficient and easy to work with. I appreciate his good work. I will recommend Excellent experience. My salesperson, Ryan Mendez, was professional, efficient and easy to work with. I appreciate his good work. I will recommend Ryan Mendez to others. More

Great Service Monica Pelletier was friendly, professional and extremely helpful with an unexpected problem with my Rx330 which was handled quickly and efficiently Monica Pelletier was friendly, professional and extremely helpful with an unexpected problem with my Rx330 which was handled quickly and efficiently. At my request, she also introduced me to Karan Singh who was very nice and informative. More

Battery test Had to have AAA start assist service and the technician said the test indicated a bad cell and battery needed replacement. Service center tested batte Had to have AAA start assist service and the technician said the test indicated a bad cell and battery needed replacement. Service center tested battery and the battery passed test. Service was performed at no cost. This justifies an A+ rating for this service. More

2007 Lexus rx350 brought my rx350 in for repair- rough idle and check engine light on. It was Friday, the Hoffman dealership needed my car until Monday. I was provid brought my rx350 in for repair- rough idle and check engine light on. It was Friday, the Hoffman dealership needed my car until Monday. I was provided loaner and precise updates throughout- the customer service rep (Lindsay) was fantastic. Quick, to the point, minimal waiting, and out the door- very pleased! More