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Hoffman Lexus

East Hartford, CT

4.6
1,640 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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1,640 Reviews of Hoffman Lexus

November 27, 2015

Great no matter what brand they sell Karan and Walter helped me with the Purchase of my Audi. As an out of state buyer, we had extra steps to take, but Karan worked through the issues an More

by andy a
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Pethick
Dec 09, 2015 -

Hoffman Lexus responded

Hi andy, Thank you for choosing Hoffman Lexus! We are thrilled to read that Karan and Walter were able to accommodate everything and make your experience seamless from out of state. We trust you are loving your new vehicle and we are here for you when ever you need us. Happy Holidays! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 24, 2015

Tom Ryan was great. The reason I bought a RX350 was Tom Ryan. He helped us out of a difficult situation and got us into a deal we didn't expect. His concern was our satis More

by DEW926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Tom Ryan
Nov 27, 2015 -

Hoffman Lexus responded

Hello DEW926, Thank you for choosing Hoffman Lexus. We appreciate your feedback on Tom! He is always happy to ensure you have an excellent experience from start to finish. We trust you are loving your RX350 and thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 23, 2015

Superior service and attention to my needs! I had the pleasure of working with Tom Ryan. He worked though the car I wanted was not on Hoffman's lot, he worked extremely hard to acquire the color More

by newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Tom Ryan
Nov 23, 2015 -

Hoffman Lexus responded

Hello newcar, Thank you for choosing Hoffman Lexus and sharing your feedback on working with Tom Ryan. We are pleased to hear Tom was able to find the right color vehicle for you and ensure your experience was seamless. We trust you are loving your new Lexus and look forward to seeing you at your next scheduled maintenance. Have a Happy Thanksgiving! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 22, 2015

Excellent service Ethan provided excellent service throughout the sales process. Professional, knowledgeable and responsive to my needs and interests. It was great doin More

by LexusOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Williamson
Nov 23, 2015 -

Hoffman Lexus responded

Hello LexusOwner, Thank you for choosing Hoffman Lexus. Our team is dedicated to ensuring you are well informed, comfortable and satisfied with your new vehicle. We trust you are loving your new vehicle and thank you for sharing your story. Have a wonderful Thanksgiving! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 19, 2015

bought new RX 350 Tom Ryan was terrific and actually made the purchase, which usually is a drag, an absolute pleasure. Tom and the rest of the team respected our time, More

by Di
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Tom Ryan
Nov 19, 2015 -

Hoffman Lexus responded

Hello Di, Thank you for choosing Hoffman Lexus! Our sales consultant Tom Ryan is always happy to ensure you have an exceptional experience and are pleased with your vehicle. We trust you are loving your new Lexus and look forward to seeing you at your next visit. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 18, 2015

Excellent Customer Service Tom Ryan was the reason I bought a Lexus rather than another brand of vehicle. I went back to the dealership three or four times to test drive and as More

by suezq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Nov 19, 2015 -

Hoffman Lexus responded

Hi suezq, Thank you for choosing Hoffman Lexus. We appreciate that you trusted the knowledge and commitment of our sales consultant Tom Ryan to help you find the right vehicle for you! You satisfaction is important to us and we strive to ensure you have a seamless and excellent experience. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 12, 2015

Fantastic Customer Service Keeps me Coming bK! Tom Ryan was so in tune to what I needed in my new vehicle that he made it a great experience. Everyone in the showroom to the service department goes More

by smango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Nov 12, 2015 -

Hoffman Lexus responded

Hello smango, Thank you for choosing Hoffman Lexus for your recent purchase! We value what our customers have to say and appreciate your feedback on Tom Ryan. He is always happy to go above and beyond to ensure you have an exceptional experience. We trust you are loving your new Lexus and look forward to seeing you and your daughter again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 04, 2015

Great customer service Kevin was great while I was looking to purchase the new NX model. He went through everything about the car and answered any questions I had. He's very More

by Mike27m3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Kevin Schoffield, Al Ramos
Nov 06, 2015 -

Hoffman Lexus responded

Hello Mike27m3, Thank you for choosing Hoffman Lexus! We appreciate that you trusted the knowledge and dedication of our sales consultant Kevin to get you into the right car. We strive to ensure you have an exceptional and seamless experience. We trust you are loving your new Lexus and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 03, 2015

Excellent people to do business with. Everyone in the showroom was helpful with my needs. Not pushy,very nolegable on everything I needed to know. Was able to help me with things that had More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca halprin, Peter Quagliaroli, Tom Ryan
Nov 03, 2015 -

Hoffman Lexus responded

Hi Doug, Thank you for choosing Hoffman Lexus and letting us know you have a 5-star experience! We look forward to serving you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 01, 2015

Kind, people smart Mr. Ramos was the icing on the cake at my recent purchase of my gorgeous Hoffman Lexus, SUV 350. Usually the least enjoyable aspect of a car deal is t More

by jenowens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Ramos
Nov 03, 2015 -

Hoffman Lexus responded

Hello Jennifer, Thank you for choosing Hoffman Lexus to purchase your beautiful new Lexus SUV 350! We appreciate your kind feedback on our business manager, Al Ramos. Our team strives to ensure you feel comfortable and are satisfied through every step. We value what our customers have to say and thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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