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Hoffman Lexus
East Hartford, CT
1,640 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,640 Reviews of Hoffman Lexus
July 14, 2015
service had my car serviced for the first time and purchasing a new lexus in the fall. Thank you for accomodating my needs in having a loan car. I appreciated had my car serviced for the first time and purchasing a new lexus in the fall. Thank you for accomodating my needs in having a loan car. I appreciated it, can't get my car serviced without a loan due to my job. More
by lisa.sweeney
Verified CustomerEmployees Worked With
Bob DiNapoli
July 14, 2015
Purchasing our 2nd Lexus Ethan made our second purchase a no brainer. He gave us a great deal on our car. We are very happy with it. Thank you Ethan for making the sale so eas Ethan made our second purchase a no brainer. He gave us a great deal on our car. We are very happy with it. Thank you Ethan for making the sale so easy. More
by gracieg69
Employees Worked With
Ethan Williamson
July 14, 2015
Best dealership I had a great experience at Hoffman Lexus. The sales ppl are great and so are the service ppl. The kept me informed on what was going on with my car. I had a great experience at Hoffman Lexus. The sales ppl are great and so are the service ppl. The kept me informed on what was going on with my car. The dealership is a 42 min drive for me, but I will bring my car there every time. Thank you Hoffman Lexus. More
by gracieg69
July 14, 2015
5 Stars for the New Guy I was one of Eddie's first customer--He's great. He really went the extra mile. He was always upbeat and honest. He was never rushed. I didn't feel li I was one of Eddie's first customer--He's great. He really went the extra mile. He was always upbeat and honest. He was never rushed. I didn't feel like he was trying to squeeze the most juice out of me. At the end of the day, he wanted me to be happy with my purchase. In that he was new, he didn't know all the answers. When I asked him a stumper, he wouldn't BS me. He just said, " I'll get back to you on that," and he always did. The rest of the crew was very good as well. Special thank you to Sebastian who was great. Usually the closer can be a pain, but like Eddie, he was intent on making sure I was happy with my purchase and that I felt like I was getting my money's worth. Buying a car is not something I enjoy but these guys made it quite pleasant. More
by dkruger1
Employees Worked With
Sebastian Chodulski, Al Ramos, Peter Quagliaroli, Rebecca Halprin
July 13, 2015
Very polite fast and professional Excellent experience with my service consultant....my first ever experience with Hoffman Lexus...my prior service was with New Country BMW and you all Excellent experience with my service consultant....my first ever experience with Hoffman Lexus...my prior service was with New Country BMW and you all are much much better. More
by JKANDREINI
July 13, 2015
Lindsay for me Lindsay Fenton in service department is the best,would not be surprised if she is on fast track to become service manager in the immediate future. Lindsay Fenton in service department is the best,would not be surprised if she is on fast track to become service manager in the immediate future. More
by Julian
Employees Worked With
Lindsay Fenton, Monica Pelletier
July 13, 2015
10k Service Very professional and responsive staff. Courtesy shuttle service got me to and from work fast. My car was very clean when I picked it up. Thanks! Very professional and responsive staff. Courtesy shuttle service got me to and from work fast. My car was very clean when I picked it up. Thanks! More
by Tony C
Employees Worked With
Lindsay Fenton
July 10, 2015
10k Service On Time, Excellent Service. Very professional and courteous staff at every level. Explanations of service was done very well. like the wash & vacuum s On Time, Excellent Service. Very professional and courteous staff at every level. Explanations of service was done very well. like the wash & vacuum service very much. More
by HPATEL0
Employees Worked With
Bob DiNapoli
July 10, 2015
Very pleasant The service tech was very prompt and knowledgeable. Upfront with the cost. A detailed evaluation of the car was done and the car spotless as I drove o The service tech was very prompt and knowledgeable. Upfront with the cost. A detailed evaluation of the car was done and the car spotless as I drove off. More
by EMILYRON
Employees Worked With
Micki Freeman, Karan Singh, Tom Ryan
July 10, 2015
Technology problem I worked directly with Jeff Dorman and Derek (technology analyst). Both were excellent to work with. Jeff was the initial service contact and Derek I worked directly with Jeff Dorman and Derek (technology analyst). Both were excellent to work with. Jeff was the initial service contact and Derek performed the actual work. Derek spent time with me to set up the Lexus Enform app and discuss what could be causing the bluetooth connectivity problem. It appears that he has been able to resolve the bluetooth problem. He also corrected a problem created by me (lost gum) without charging me which I greatly appreciate More
by michejl
Employees Worked With
Derek
