Hoffman Lexus

Terrific Welcome into Lexus Family My husband & I had been actively searching for a pre-owned Lexus rx350 for about 6 weeks before we contacted Hoffman Lexus in East Hartford, CT. Our My husband & I had been actively searching for a pre-owned Lexus rx350 for about 6 weeks before we contacted Hoffman Lexus in East Hartford, CT. Our past experience with other Lexus dealers left us feeling like we were being too picky or not worth the salesman's time. At Hoffman we met with Karan Singh, who understood that we were very particular about vehicle year, options, price, even the interior/exterior color that we wanted. He checked every box! He found our car within about a 10 day period! I am so grateful for his conscientious work ethic. He kept in contact with us to let us know he would "find our vehicle" for us and he did. We are very happy with the deal and are enjoying our new car! I am looking forward to an upcoming event at the dealership where I will be able to learn more about the navigation/technology aspects of our new vehicle, even though Rebecca thoroughly went over all the details when we picked the car up. I am enjoying the family feeling Hoffman strives to engender and they have won our loyalty. More

Very professional, very easy to deal with and we love our new Lexus. Would highly recommended Karan and the rest of the team at Hoffman Lexus. new Lexus. Would highly recommended Karan and the rest of the team at Hoffman Lexus. More

I have leased my seventh Lexus today through Hoffman Lexus. The Sales and Service people are the best. The all represent the epitome of what auto dealerships should be. Paul, Al and Rebecca thanks for Lexus. The Sales and Service people are the best. The all represent the epitome of what auto dealerships should be. Paul, Al and Rebecca thanks for this time as remarkable. You've never let down. I,m sure you'll make the next time as memorable. More

As a jaded car buyer, kind of expecting some sort of "shenanigans," I was pleasantly surprised by the professionalism and straightforward approach that I experienced at Hoffman Lexus. All of my concerns "shenanigans," I was pleasantly surprised by the professionalism and straightforward approach that I experienced at Hoffman Lexus. All of my concerns were addressed thoroughly. Also, Peter Quagliaroli and Ethan Williamson were comprehensive and attentive regarding every aspect of the deal. I am 100% satisfied, and look forward to doing business with them for years to come. More

We contacted Lexus through the intenet and promptly had a meeting set up with Karan Singh. We met with him and had a test drive of the Lexus GX. He has such a calm and patient personality--he went over all meeting set up with Karan Singh. We met with him and had a test drive of the Lexus GX. He has such a calm and patient personality--he went over all aspects of the car and the great service we would receive from Hoffman. We already bought two Camry's from Hoffman Toyota, so we know about the great service--but to be honest, Hoffman Lexus goes a little bit more above and beyond with their VIP treatment of clients. Anyway, we loved the GX and of course wanted it immediately. Karan was SO nice and patient and knowledgable! He explained that Lexus wasn't producing them quickly enough to keep up with the demand. (We know this for fact, after calling many other New England dealers). We picked up our GX in the middle of a snow storm (they were open) and couldn't be happier with our experience. Karan kept us updated on the arrival of our car and always answered our emails promptly (and there were MANY emails from us!). We would recommend Karan and Hoffman to our best friends and family! More

I had an excellent and professional experience at Hoffman Lexus. Ethan Williamson was a fair and honest sales person and was extremely helpful through out the process. Somehow I think he knew which car to b Lexus. Ethan Williamson was a fair and honest sales person and was extremely helpful through out the process. Somehow I think he knew which car to bring out for a test drive, because it had me at hello! I went to Hoffman Lexus only to research my options and within 24 hours I was driving home with my new 2014 IS 250. It was that easy. All aspects of the experience were amazing from first walking through the door to the delivery experience. The Finance guys Peter Quagliaroli and Al Ramos were extremely informative and honest. Rebecca H. the delivery specialist was very helpful with all of the fancy Lexus technology. Walter P. the sales manager was great and made it known he was available if anything was needed or if I had questions. My car is only a couple days old, but so far I love her! I am still getting used to the move from an SUV to a car but so far so good since it is AWD. Thank you Micki Freeman for talking me in to coming down to Hoffman Lexus instead of that other dealership, with that other kind of car! Micki, I will see you in 5,000 miles for my fist service and Ethan, I will see you in a few years when I am on to the next! More

Mr Hammonds's personality, experience, and honesty are just a few reasons why i will recommend this dealership. I was treated fairly and respectfully in a timely manner by both Mr Hammonds and Mr Ramo are just a few reasons why i will recommend this dealership. I was treated fairly and respectfully in a timely manner by both Mr Hammonds and Mr Ramos. They made my experience purchasing a car the best i ever had! More

Karan and Al were great. First time for my daughter and myself leasing an automobile. Pressure free, precise and made us feel very special. They treated my daughter with kid gloves. They were a great team myself leasing an automobile. Pressure free, precise and made us feel very special. They treated my daughter with kid gloves. They were a great team More

Can't say enough good things about Hoffman Lexus, their sales and office staff. Everyone was friendly and helpful and I got none of the anxiety rage that is usually associated with a new car purchase their sales and office staff. Everyone was friendly and helpful and I got none of the anxiety rage that is usually associated with a new car purchase. Thanks to Paul and Al...I love my new CT200h!!! More

I had the best experience at hoffman lexus.I came in for service and walked out with two new vehicles thanks to the hard work and dedication of Woody Hammonds and Peter Quagliaroli. service and walked out with two new vehicles thanks to the hard work and dedication of Woody Hammonds and Peter Quagliaroli. More