Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
Great service by great staff Appointment scheduled on line. Arrived on time and was met immediately by staff who were prepared to handle my service. Received interim status update Appointment scheduled on line. Arrived on time and was met immediately by staff who were prepared to handle my service. Received interim status update with recommendations for additional service if desired. No pressure. My vehicle was ready when promised. More
Excellent customer service Hoffman Lexus provided with Lexus Loaner service. I had a great experience to use Lexus ES 350 2016 model for 3 days while my car had been fixed. I Hoffman Lexus provided with Lexus Loaner service. I had a great experience to use Lexus ES 350 2016 model for 3 days while my car had been fixed. I recommend Hoffman Lexus in CT! They are the best in CT. More
Service Great service for over 15 years.Waiting area is comfortable and designed for various needs of customers waiting for their car to be serviced. Fine' Great service for over 15 years.Waiting area is comfortable and designed for various needs of customers waiting for their car to be serviced. Fine' More
RX 350 5,000 Mile Excellent service. Amicable staff. Pleasant waiting area.Enjoyed the breakfast sandwich, WiFi, newspaper, television. My service tech was very thoroug Excellent service. Amicable staff. Pleasant waiting area.Enjoyed the breakfast sandwich, WiFi, newspaper, television. My service tech was very thorough in her response to a question or two I had about my vehicle. I especially appreciated that she recognized me having said "We've worked together before, haven't we?". (My wife has an ES 350). More
Excellant Service We brought our RX 350 for service and staff were excellent and also told we needed new brakes and they were very courteous and helpful . Thank you Ho We brought our RX 350 for service and staff were excellent and also told we needed new brakes and they were very courteous and helpful . Thank you Hoffman Lexus for wonderful experience. More
Great professional team!! 5 stars!! Always loved Hoffman Lexus. Great and professional team. Sarah was great person to deal with :)) The work on my car is alwayas performed by skilled te Always loved Hoffman Lexus. Great and professional team. Sarah was great person to deal with :)) The work on my car is alwayas performed by skilled technicians. Also there is free coffee ;) 5 stars here or more!! More
Excellent Service! My experience with Hoffman Lexus was excellent! I was greeted in a friendly manner. The paperwork was processed efficiently and I had my loaner in a t My experience with Hoffman Lexus was excellent! I was greeted in a friendly manner. The paperwork was processed efficiently and I had my loaner in a timely manner. I returned the following day to a clean and completed car. This type of service is greatly appreciated! More
Excellent Service! My experience with Hoffman Lexus was great! I was in early and was out within the estimated time of service. Their thorough examination helped me know My experience with Hoffman Lexus was great! I was in early and was out within the estimated time of service. Their thorough examination helped me know what to expect for the next visit. I highly recommend this dealer. Excellent service. More
Excellent!!! Excellent service, needed an oil change and tire rotation, out in a timely manner and every staff member was polite, professional and helpful!!! Than Excellent service, needed an oil change and tire rotation, out in a timely manner and every staff member was polite, professional and helpful!!! Thank you Sarah Gagnon!!!!! More
Sales and Service My experience with Hoffman Lexus begins with Tom Ryan. He cares about his customers, and goes the extra mile to ensure that the transaction is as eas My experience with Hoffman Lexus begins with Tom Ryan. He cares about his customers, and goes the extra mile to ensure that the transaction is as easy as it can possibly be. Peter Quagliaroli made the financing as painless and possible. The service has always been top-notch, no matter who is supervising the visit. More








