Hoffman Lexus

New Car Lease Tom Ryan was great to work with! He simplified the entire process and made the car leasing process very easy. I would definitely refer Tom to friend Tom Ryan was great to work with! He simplified the entire process and made the car leasing process very easy. I would definitely refer Tom to friends and family! More

Hoffman aims to please I have been a customer at Hoffman Lexus for nearly 20 years. Lexus was our car of choice for my husband and I. In addition, my son and daughter-in-l I have been a customer at Hoffman Lexus for nearly 20 years. Lexus was our car of choice for my husband and I. In addition, my son and daughter-in-law both drive Lexus autos. I have only used Hoffman for my service and my expectations for excellent service have not been disappointed. When necessary I have been provided with a loaner vehicle when my car has been tied up. All of the Service Advisors have been professional and efficient. My car drives as beautifully as a new vehicle and fully meets my needs. More

Oren was great finance department pulled a quick one on me Oren was knowledgeable, professional, courteous, friendly . I think a quick one was pulled on me doing the finance with my social security Oren was knowledgeable, professional, courteous, friendly . I think a quick one was pulled on me doing the finance with my social security number to mess up my loan commitment which I brought with me from my local financial institution at the last minute so I would have to used the finance provided to me at 9:30 at night More

Quick and easy I needed to schedule my 30k maintenance and was able to do quickly online. I showed up a little early but Matt was ready to assist. I was able to drop I needed to schedule my 30k maintenance and was able to do quickly online. I showed up a little early but Matt was ready to assist. I was able to drop my car, sign needed documents and out the door within a few minutes. When my car was ready, Matt called and let me know that my car was being detailed and would be ready in 15 minutes. I showed up and was in my car and back on th road within minutes. Overall it was a great experience and Will be back for all my service needs. More

Monica is the Best !! I had yet another great service experience with Monica. She is simply the best and her service technicians do an outstanding job. I am always greeted I had yet another great service experience with Monica. She is simply the best and her service technicians do an outstanding job. I am always greeted with a smile. She explains the details of the service and presents the customer with options. My service was punctual and prompt. Monica is one of the main reasons I am on my 6th Hoffman Lexus lease since 2001. More

Visited on connection with Recall notice from Lexus Your service De[partment was exceptionally attentive to me in connection with the Enterprise car rental. Chris looked after me and brought me to the Your service De[partment was exceptionally attentive to me in connection with the Enterprise car rental. Chris looked after me and brought me to the rental agency. More

GOOD WORK Very good assistance to customer and taking care the problems. Time keeping is very good and the advised about the car condition and feature required Very good assistance to customer and taking care the problems. Time keeping is very good and the advised about the car condition and feature required services. I felt happy being serviced by this location. More

Great service; horrible phone system Matt and Joe are spectacular. Their customer service is exemplary. Additionally, it’s ALWAYS great. I can count on them to take care of any problem an Matt and Joe are spectacular. Their customer service is exemplary. Additionally, it’s ALWAYS great. I can count on them to take care of any problem and make everything right if I have a concern. I’ve been coming here for a long time and I will by another Lexus just because of the service here. That said, the phone system has deteriorated considerably. I get busy signals, phones ringing 20 times and then hanging up on me, getting forwarded to the wrong dealership, and a host of other problems. This is a new problem and it really needs to get fixed. Communications is essential to your business and you need a phone system that works consistently. More

Recall Work - GREAT I was called days after getting a recall notice in the mail. Scheduling was easy, results were great. I can't say enough good things about this dealer I was called days after getting a recall notice in the mail. Scheduling was easy, results were great. I can't say enough good things about this dealer. It would make me want to buy another Lexus! More