Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
micky freeman was awesome!!!! to deal with . everything from the moment I arrived to when I left . I will be back because of micky freeman was awesome!!!! to deal with . everything from the moment I arrived to when I left . I will be back because of micky freeman More
Great Customer Service After my car was serviced it was brought over to the body shop to be detailed and scratches to be buffed out. When I went to pick up the car the car w After my car was serviced it was brought over to the body shop to be detailed and scratches to be buffed out. When I went to pick up the car the car was serviced and detailed but the scratches were not buffed out by the body shop. Kevin went above and beyond to care of the issue and stayed late to accommodate this. More
Professional My visit was easy to schedule, professionally handled and all of my questions were answered. Additionally, due to the upcoming replacement of my tires My visit was easy to schedule, professionally handled and all of my questions were answered. Additionally, due to the upcoming replacement of my tires the technician opted not to due an alignment which impressed me. More
Fourth car and counting This is the fourth Lexus I have purchased from Hoffman Lexus. The service department is very accommodating offering snacks, coffee and even loaner ca This is the fourth Lexus I have purchased from Hoffman Lexus. The service department is very accommodating offering snacks, coffee and even loaner cars. My car is returned washed and sparkling. More
Buyout of leased car Very efficient and helpful sales force. Returned my car to me spic and span -- except for having disabled the parking feature. I called and got inst Very efficient and helpful sales force. Returned my car to me spic and span -- except for having disabled the parking feature. I called and got instructions on re-activating (I hope). More
Great service Woody and Al were a great team. I came back to buy my new car at this dealership largely because of the great service from Woody Hammond in a prev Woody and Al were a great team. I came back to buy my new car at this dealership largely because of the great service from Woody Hammond in a previous trade -in. The service this time was just as excellent. Al Ramos also exerted great patience and skills in getting me the interest rate I sought. More
Just awesome! Awesome customer service! Awesome car! There is absolutely no reason to go anywhere else for a car! We highly recommend Hoffman Lexus and our sales Awesome customer service! Awesome car! There is absolutely no reason to go anywhere else for a car! We highly recommend Hoffman Lexus and our salesman Tom Ryan More
Customer service was good The customer service was good and the work was done good. I'll recommend this center. They will arrange for a ride if you are dropping of the vehicl The customer service was good and the work was done good. I'll recommend this center. They will arrange for a ride if you are dropping of the vehicle. More
In for my Takata airbag Very good under difficult circumstances as I do not get my car serviced at Hoffman. The location is horrible and I have had nothing but wretched resul Very good under difficult circumstances as I do not get my car serviced at Hoffman. The location is horrible and I have had nothing but wretched results getting my past Lexus cars serviced at dealers in CT. (In fairness to Hoffman, I have never had this car serviced there). Sarah the service coordinator was more than pleasant and professional, however. More
My Hoffman Experiences My ES 350 is my 3rd Lexus that I purchased all of which are from Hoffman Lexus. During my tenure with these cars the first car was hit by a truck what My ES 350 is my 3rd Lexus that I purchased all of which are from Hoffman Lexus. During my tenure with these cars the first car was hit by a truck what it was parked in a parking lot and was undrivable. More








