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Hoffman Lexus

East Hartford, CT

4.6
1,640 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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1,640 Reviews of Hoffman Lexus

May 01, 2017

micky freeman was awesome!!!! to deal with . everything from the moment I arrived to when I left . I will be back because of micky freeman More

by GDELBON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micki Freeman
May 24, 2017 -

Hoffman Lexus responded

Hello GDELBON, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to hear that Micki took care of all your concerns and was great to work with. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 01, 2017

Great Customer Service After my car was serviced it was brought over to the body shop to be detailed and scratches to be buffed out. When I went to pick up the car the car w More

by JIM65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micki Freeman, Kevin Green
May 18, 2017 -

Hoffman Lexus responded

Hello JIM65, Thank you for trusting Hoffman Lexus with your vehicle service needs. We are happy to hear that Kevin went above and beyond and stayed after hours to accommodate your needs. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 28, 2017

Professional My visit was easy to schedule, professionally handled and all of my questions were answered. Additionally, due to the upcoming replacement of my tires More

by JEFFREY.BURGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
May 18, 2017 -

Hoffman Lexus responded

Hello JEFFREY.BURGESS, Thank you for trusting Hoffman Lexus with your vehicle service needs. We are happy to hear that your visit was easy to schedule, and that our team was professional and answered all your questions. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 28, 2017

Fourth car and counting This is the fourth Lexus I have purchased from Hoffman Lexus. The service department is very accommodating offering snacks, coffee and even loaner ca More

by LORIMCORAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gagnon
May 18, 2017 -

Hoffman Lexus responded

Hello LORIMCORAH, Thank you for trusting Hoffman Lexus with your vehicle service needs. We are happy to hear that you enjoyed our waiting are amenities and that our team is accommodating to your needs. Thank you for the recommendation! We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 28, 2017

Buyout of leased car Very efficient and helpful sales force. Returned my car to me spic and span -- except for having disabled the parking feature. I called and got inst More

by RIBICOFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Ryan Mendez, Al Ramos
May 18, 2017 -

Hoffman Lexus responded

Hi RIBICOFF, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to hear that our team was efficient, helpful. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 28, 2017

Great service Woody and Al were a great team. I came back to buy my new car at this dealership largely because of the great service from Woody Hammond in a prev More

by emeagwali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Foy Woody Hammonds
May 18, 2017 -

Hoffman Lexus responded

Hi emeagawali, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to hear that Woody and Al were great to work with. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 27, 2017

Just awesome! Awesome customer service! Awesome car! There is absolutely no reason to go anywhere else for a car! We highly recommend Hoffman Lexus and our sales More

by sharonneubieser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Al Ramos, Tom Ryan
May 18, 2017 -

Hoffman Lexus responded

Hi sharonneubieser, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to hear that Tom and our team provided you with great customer service. Thank you for the recommendation! We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 27, 2017

Customer service was good The customer service was good and the work was done good. I'll recommend this center. They will arrange for a ride if you are dropping of the vehicl More

by Goms Anga
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
May 18, 2017 -

Hoffman Lexus responded

Hello Goms Anga, Thank you for trusting Hoffman Lexus with your vehicle service needs. We are happy to hear that our team provided you with good service and quality of work. Thank you for the recommendation! We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 27, 2017

In for my Takata airbag Very good under difficult circumstances as I do not get my car serviced at Hoffman. The location is horrible and I have had nothing but wretched resul More

by FORTRESSTRUST
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sarah Gagnon
May 18, 2017 -

Hoffman Lexus responded

Hello FORTRESSTRUST, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are pleased to read that our team was able to take care of you during a difficult circumstance. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 27, 2017

My Hoffman Experiences My ES 350 is my 3rd Lexus that I purchased all of which are from Hoffman Lexus. During my tenure with these cars the first car was hit by a truck what More

by PSM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micki Freeman
May 18, 2017 -

Hoffman Lexus responded

Hello PSM0, Thank you for trusting Hoffman Lexus. We are pleased to read that our team has took care of all your vehicle purchasing and servicing needs. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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