Hoffman Lexus

Ethan is awesome! very good personality, i enjoyed working with him from start to finish! made sure i got the exact car i wanted in a very timely manner. loving my new very good personality, i enjoyed working with him from start to finish! made sure i got the exact car i wanted in a very timely manner. loving my new RX350! More

Mixed review Although the service itself was fine, trying to get an appointment was very frustrating. For three days in a row, I kept getting the message that you Although the service itself was fine, trying to get an appointment was very frustrating. For three days in a row, I kept getting the message that your representatives were busy taking care of other customers. I finally left a message to call me back because I was contemplating seeking a different Lexus dealer for service. You seem to be understaffed when it takes someone like myself multiple attempts over multiple days to make a service appointment. On a very positive note, your representative named Katie, was terrific. She was thorough, understood what I needed to get done and she delivered on promised timelines. More

Worked with Reggie on vehicle purchase at previous location Purchased 2016 RAV4 in May from Reggie. Very pleasant and easy to talk to. Stopped into Hoffman Lexus recently to inquire about an accessory installat Purchased 2016 RAV4 in May from Reggie. Very pleasant and easy to talk to. Stopped into Hoffman Lexus recently to inquire about an accessory installation. Waiting area is very comfortable and relaxing. When I'm ready to upgrade to a Lexus I will be looking to Reggie for assistance. More

Pleasant welcoming visit. Recently came in for an oil change and I have say the employees here are some the nicest people I've met thus far. You welcomed and respect as soon as Recently came in for an oil change and I have say the employees here are some the nicest people I've met thus far. You welcomed and respect as soon as you enter the dealership. Special thanks to Jocelyn Vincent for making sure all my concerns were addressed as well as fixed. Alex Washington More

Continual Great Service We continually get great service from the Hoffman team. I would like to call out the VAlet team that is prompt, curtious and always ready to please. We continually get great service from the Hoffman team. I would like to call out the VAlet team that is prompt, curtious and always ready to please. I would also like to commend Bob DiNapoli for his continual support, he is the reason we keep coming back to Hoffman LExus More

Back to RX 350 Dealership helped me resolve issues with previous model and made sure those were not lacking in next vehicle I purchased. So far, so good. Happy. Dealership helped me resolve issues with previous model and made sure those were not lacking in next vehicle I purchased. So far, so good. Happy. More

Oil Change Appointment was easy to make and at my convenience. Time quoted to complete the service was accurate. Waiting room was comfortable and inviting. Li Appointment was easy to make and at my convenience. Time quoted to complete the service was accurate. Waiting room was comfortable and inviting. Lindsay Fenton was knowledgeable, professional, and friendly. Everyone was smiling! More

Used car purchase Over time, we have purchased or traded in numerous vehicles from Hoffman Lexus. Ryan Mendez is the ONLY sales person with whom we will work. His follo Over time, we have purchased or traded in numerous vehicles from Hoffman Lexus. Ryan Mendez is the ONLY sales person with whom we will work. His follow through is consistently timely and he has always made a point of hearing our needs. Ryan is assertive but respects the customer's need to step away from process to make a decision. Sebastian Chodulski has been very helpful and professional, as well. He has graciously acknowledged us as valued customers. More

Maintenance and bodywork Bob Dinapoli is the consummate professional. He always follows through on whatever issue is of concern and keeps us informed on a timely basis. Bob ne Bob Dinapoli is the consummate professional. He always follows through on whatever issue is of concern and keeps us informed on a timely basis. Bob never lets you feel as though you're "another number" to be handled. Mickey, Monica and Tim always offer a personal greeting. More

Make your next car transaction an outstanding experience! From the sales manager to the sales executive to the service advisor, you can count on caring, interest in your needs, a focus on value through fair p From the sales manager to the sales executive to the service advisor, you can count on caring, interest in your needs, a focus on value through fair pricing and a fervent effort to optimize your consumer satisfaction at all times...that's what it is like when dealing with Hoffman Lexus! Take it from me and my 20+ years in being a very pleased customer. More