Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
A one stop, in depth experience, wrapped in respect! I'm an "old timer"...as the years past, I have discovered Hoffman to be a dealership that offers the customer a smooth process. And, every effort is I'm an "old timer"...as the years past, I have discovered Hoffman to be a dealership that offers the customer a smooth process. And, every effort is made to keep the customer involved. Attention to detail is obvious and the amenities enhance the wait time. Must be why I have owned several Lexus vehicles! More
As good as itgets My RX 350 was due for 25k service. I was able to make the appt on the day and time I wanted.. Lindsay was very good with check in . My car was rea My RX 350 was due for 25k service. I was able to make the appt on the day and time I wanted.. Lindsay was very good with check in . My car was ready when promised and clean. Waiting area is comfortable and employees friendly. More
Great service! Ryan Mendez provided me with great customer service. Was friendly and knowledgeable. Answered all my questions and was very patient. Made my first Ryan Mendez provided me with great customer service. Was friendly and knowledgeable. Answered all my questions and was very patient. Made my first vehicle transaction smooth and I felt confiendent until the end. I would definitely recommend him and his team. More
137,000 mile service Bob Dinapoli and his staff are all very pleasant in arranging the service and a loaner car. The service people are efficient, trustworthy, and my car Bob Dinapoli and his staff are all very pleasant in arranging the service and a loaner car. The service people are efficient, trustworthy, and my car was returned in a timely manner. They are very easy to work with. More
First Rate Service The service is always first rate and the service professionals - all of them I've dealt with - are pleasant, informed and a pleasure to work with. Bes The service is always first rate and the service professionals - all of them I've dealt with - are pleasant, informed and a pleasure to work with. Best auto service center I've dealt with. More
Professional Matt Louis is easy to work with and professional. He immediately returned my calls and gave an excellent overview of the car I was interested in. Wou Matt Louis is easy to work with and professional. He immediately returned my calls and gave an excellent overview of the car I was interested in. Would definitely go back and work with him. He is trust worthy and honest. More
Best Ever I have used the service center for over three years. Always professional helpful and friendly. Highly recommend. I would not have my Lexus serviced a I have used the service center for over three years. Always professional helpful and friendly. Highly recommend. I would not have my Lexus serviced anywhere else. More
My 2008 LX 570 I took my car in for service, they noticed a problem with it. Ordered the parts and got it fixed. They gave me a a brand new complimentary vehicle to I took my car in for service, they noticed a problem with it. Ordered the parts and got it fixed. They gave me a a brand new complimentary vehicle to use while they worked on my car. Customer service was great and they were very quick on the matter. More
Professional and friendly service Sarah greeted me and was ready to review my service appointment within 2 minutes of my arrival. The work was done in the time frame estimated and I g Sarah greeted me and was ready to review my service appointment within 2 minutes of my arrival. The work was done in the time frame estimated and I got work done in the waiting area with wireless, coffee and a comfortable seat. Well done! More
owner 2007 lexux400h Very pleased very help full fast service and a great job.Would take my vehicle back again.Caitlin called me back faster than I thought.im happy to hav Very pleased very help full fast service and a great job.Would take my vehicle back again.Caitlin called me back faster than I thought.im happy to have my vehicle back. More








