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Hoffman Lexus
East Hartford, CT
1,640 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,640 Reviews of Hoffman Lexus
September 22, 2016
Very professional Because of the services , attention to my concerns and the way of explaining what was wrong with my car. Most of all the way I was treated excellent. Because of the services , attention to my concerns and the way of explaining what was wrong with my car. Most of all the way I was treated excellent. More
by marialovegeremy2009
Verified CustomerEmployees Worked With
Micki Freeman
September 22, 2016
My Hoffman Lexus experience I visited Hoffman Lexus in Aug to possibly buy an RC-F.My wife and i were returning customers because of our past experience there.I was greeted by sa I visited Hoffman Lexus in Aug to possibly buy an RC-F.My wife and i were returning customers because of our past experience there.I was greeted by salesman Michael Ionescu.I explained what i was interested in and wanted a test drive.He asked what i wanted to pay for the car.I explained that ive never had to negotiate a price before even driving the car and that im not just kicking tires.He went on to say that it was dealership policy and if we couldnt agree on a price why bother test driving.I asked to speak to a manager he then left came back and said the manager was busy.I am a African American and wondered had i not been would i have been treated the same way.I went on to purchase my beautiful Liquid Platinum RC-F at a dealership that treated me with respect and was allowed to test drive without hesitation.Hoffmans treated me as if my money was no good there and it wont happen again. More
by Unwanted customer
Employees Worked With
Mike Ionescu
September 22, 2016
Top notch service. Everyone involved made my first car purchase experience the best it could be. Super friendly, great service and highly recommended. I look forward to Everyone involved made my first car purchase experience the best it could be. Super friendly, great service and highly recommended. I look forward to doing business again in the future. More
by CHAD.DANCHUNK
Employees Worked With
Walter Pethick, Al Ramos, Tom Ryan
September 21, 2016
Excellent I love my car. The salesman are the best specially Kevin his the best of the best. Thanks Kevin. My Lexus IS beautiful. Have a lot of power is smooth I love my car. The salesman are the best specially Kevin his the best of the best. Thanks Kevin. My Lexus IS beautiful. Have a lot of power is smooth. It's everything that I want. More
by aliper37
Employees Worked With
Kevin Schoffield, Peter Quagliaroli
September 21, 2016
Certified Lexus I needed my water pump replaced. My vehicle is Certified. Dropped off vehicle in the morning. Got a service loaner for the day. Picked up my vehicle i I needed my water pump replaced. My vehicle is Certified. Dropped off vehicle in the morning. Got a service loaner for the day. Picked up my vehicle in the afternoon at no cost to me. Service was excellent!!! More
by ANTLO678
Employees Worked With
Monica Pelletier
September 21, 2016
Great new car purchase buying experience. Everything from sales to delivery went very smooth. Mark and Al were very thorough and spent the needed time to make sure we understand the offer. Everything from sales to delivery went very smooth. Mark and Al were very thorough and spent the needed time to make sure we understand the offer. More
by DBNAZZARO
Employees Worked With
Al Ramos, Mark Pfahler
September 20, 2016
Members of your employees worked as a team. I want to thank Walter for his time and I had a premonition that he had a Subaru Crosstrex which I bought immediately. Walter was quite professional I want to thank Walter for his time and I had a premonition that he had a Subaru Crosstrex which I bought immediately. Walter was quite professional and very personable.It was fate. Karan did the test drive with me and I enjoyed my conversation with him and he was most knowledgeable. Al Ramos did the finance end of it and he was so very helpful. All three men worked well as a team. I love my Subaru Crosstrex. I am so glad I met them all. More
by OKSANA12TH
Employees Worked With
Walter Pethick, Karan Singh and Al Ramos. A great team., Walter Pethick, Al Ramos, Karan Singh
September 20, 2016
Great Experience!!!! Professional, courteous, great price on vehicle. Try them!!!! I purchased a new Vehicle. They were willing to work with me and got me in the vehicle i Professional, courteous, great price on vehicle. Try them!!!! I purchased a new Vehicle. They were willing to work with me and got me in the vehicle in 3 days. Sweet!! More
by 2016RX350
Employees Worked With
Walter Pethick, Al Ramos, Tom Ryan
September 19, 2016
My new Lexus Fast, quick and right to the point. Salesman showed us three cars of our choice. He was well informed and experienced Good sense of humor as well Fast, quick and right to the point. Salesman showed us three cars of our choice. He was well informed and experienced Good sense of humor as well. More
by RSAX2ASAX
Employees Worked With
Sebastian Chodulski, Matt Louis
September 17, 2016
142K service Greeted immediately by service rep. Bob acknowledged me soon after, brought me into his office, took down all the info, offered me breakfast, which I Greeted immediately by service rep. Bob acknowledged me soon after, brought me into his office, took down all the info, offered me breakfast, which I accepted and with an hour and 20 mins I was on my way; service completed, car washed and a happy customer. Thanks Bob, thanks Hoffman. More
by Oliver23
Employees Worked With
Bob DiNapoli
