Hoffman Lexus

Caitlyn was great. So was kevin I had quite a few things going on with my car. They allowed me to leave my car there an extra day and keep the loaner car which was great. Parts cam I had quite a few things going on with my car. They allowed me to leave my car there an extra day and keep the loaner car which was great. Parts came in within a day. More

Best experience! Thank you guys!! I had a very stressful past few weeks but as soon as I walked into the dealership and met Tom was the first time I felt at ease. Not only was I taken I had a very stressful past few weeks but as soon as I walked into the dealership and met Tom was the first time I felt at ease. Not only was I taken care of very professionally, I also felt as I was taken care of as if I were a family member of his. He was amazing!! Very honest and helped me find my perfect car!! Peter was also great when dealing with the paperwork and getting everything done at its best! My boyfriend and I have never felt so comfortable in a dealership, even just waiting in there extremely cozy lounge where we were offered a variety of snacks and drinks while relaxing on their comfortable couches watching tv. Overall great experience! Thank you guys so much, and I couldn't be any happier with my car!! More

5,000 mile check up Outstanding customer experience. Caitlin was outstanding. From the initial greeting, to reviewing what service would take place as well as the wrap up Outstanding customer experience. Caitlin was outstanding. From the initial greeting, to reviewing what service would take place as well as the wrap up. She was extremely personable. More

I love my 4runner Excellent service. I am very pleased with my recent experience at Hoffman Lexus. Everyone I worked with was courteous and very helpful! I would rec Excellent service. I am very pleased with my recent experience at Hoffman Lexus. Everyone I worked with was courteous and very helpful! I would recommend this dealership. More

Excellent, Courteous and Timely Service The service is always excellent at Hoffman Lexus. Lindsay Fenton was very helpful, patient and courteous, which is rare these days. Give that young la The service is always excellent at Hoffman Lexus. Lindsay Fenton was very helpful, patient and courteous, which is rare these days. Give that young lady a raise! Ed Williams More

Great buying experience Best car buying experience I've had thus far in all my years of vehicle purchases. Swift easy transaction. I would recommend new v/s preowned as the Best car buying experience I've had thus far in all my years of vehicle purchases. Swift easy transaction. I would recommend new v/s preowned as the monthly payment just makes more sense with the better rate on new. My payment options were cheaper! More

Excellent experience - AGAIN! This is our 2nd Lexus from Hoffman Lexus. Karan helped us for the 2nd time and made the process super smooth and enjoyable. My wife and I highly rec This is our 2nd Lexus from Hoffman Lexus. Karan helped us for the 2nd time and made the process super smooth and enjoyable. My wife and I highly recommend buying/leasing a car from Hoffman, and when you do make sure to ask for Karan so you are sure to get great service. More

145,000 service I always bring my Lexus to this dealer for service, and while I am happy with the service performed, I always feel like they are always identifying hi I always bring my Lexus to this dealer for service, and while I am happy with the service performed, I always feel like they are always identifying high price recommended services to be done to my car. Since I know nothing about car maintenance, it leaves me feeling very vulnerable. The representatives are always very nice and most times, I do get a loaner. More

My 2007 Lexus RX 350 was hit by someone in my workplace I thought the service in the Body Shop was wonderful. Roberto was great.He always kept me up to date on what was happening and when I should expect to I thought the service in the Body Shop was wonderful. Roberto was great.He always kept me up to date on what was happening and when I should expect to have the work completed. I found him to be very friendly and accomodating and would definitely recommend the service here. My car looks better than ever! I also worked with Lindsey Fenton so that my care could also have it's 80000 mile service while it was in for repair. More

Given false information regarding a rental car due to air ba Very irate with service personnel Jillian and manager. Would not let me drive Lexus back home after providing odometer reading. Had to return later in Very irate with service personnel Jillian and manager. Would not let me drive Lexus back home after providing odometer reading. Had to return later in the day to pick up rental and when I read air bag agreement it said I could have driven my Lexus home. More