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Hoffman Lexus
East Hartford, CT
1,640 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,640 Reviews of Hoffman Lexus
September 04, 2016
Very good experience Good location of dealership.Knowledge of Sales person is superb.Paper work is minimal.Most of the people in dealership are courteous.I highly recommen Good location of dealership.Knowledge of Sales person is superb.Paper work is minimal.Most of the people in dealership are courteous.I highly recommend to my friends. Thank you very much. More
by VNARLA2001
Verified CustomerEmployees Worked With
Walter Pethick, Al Ramos, Anthony Francis
September 03, 2016
People that really care I recently bought a used car at Hoffman Lexus and it was a great experience! The salesman Karan Singh went out of his way to take care of a few items I recently bought a used car at Hoffman Lexus and it was a great experience! The salesman Karan Singh went out of his way to take care of a few items so the car looked brand new. He kept me informed and really cared that I was happy with the car. The entire experience with Karan was exceptional. Al Ramos explained the paperwork and warranty and was fun to talk with. Thank you for really caring about your customers! More
by BARB D
Employees Worked With
Al Ramos, Karan Singh
September 03, 2016
Excellent service on routine oil change and tire rotation. As usual, I had a a great service experience at Hoffman Lexus. Lindsay Fenton was very pleasant and accommodating. The waiting area was very comforta As usual, I had a a great service experience at Hoffman Lexus. Lindsay Fenton was very pleasant and accommodating. The waiting area was very comfortable. Just like waiting in my living room. More
by MLEVIN814
Employees Worked With
Lindsay Fenton
September 02, 2016
Always a pleasant experience!! Since our very first experience at Hoffman Lexus over 10 years ago,we have been treated like family! Tom Ryan and Al Ramos have always gone above and Since our very first experience at Hoffman Lexus over 10 years ago,we have been treated like family! Tom Ryan and Al Ramos have always gone above and beyond to make sure we were thoroughly satisfied not only with the vehicle but with the overall Hoffman experience-- which is the reason we are and always will be repeat customers!! If you're in the market for a Lexus talk to Tom at Hoffman Lexus! You won't be sorry!! More
by JETB
Employees Worked With
Al Ramos, Tom Ryan
September 01, 2016
oil change but then other stuff had to be done. just my opinion. that is all. the wait in the beginning for a service rep took a little longer than expected. Plus my husband and I didn't like stand just my opinion. that is all. the wait in the beginning for a service rep took a little longer than expected. Plus my husband and I didn't like standing there. Wish there were seats so we don't just stand there waiting for over 15 mins. More
by TISTHA1116
Employees Worked With
Monica Pelletier
September 01, 2016
Amazing service from sales to finance. Sales and finance worked with me in getting the car I wanted. The finance dept. Was able to get the car payments, where i was able to afford a brand n Sales and finance worked with me in getting the car I wanted. The finance dept. Was able to get the car payments, where i was able to afford a brand new car. More
by MALVARADO279
Employees Worked With
Walter Pethick, Al Ramos, Karan Singh
September 01, 2016
Excellent Service I decided to wait vs pick up and drop off another vehicle. I needed the 10,000 mile check up. Micki as always gave Excellent Service!. Excellent serv I decided to wait vs pick up and drop off another vehicle. I needed the 10,000 mile check up. Micki as always gave Excellent Service!. Excellent service. More
by ROBERTA.B.JOHNSON
Employees Worked With
Micki Freeman
September 01, 2016
Satisfied customer. z Needed loose driver's side window adjustment on my Lexus. Needed help with Bluetooth connection. Service dept personnel were courteous, efficient, Needed loose driver's side window adjustment on my Lexus. Needed help with Bluetooth connection. Service dept personnel were courteous, efficient, and knowledgeable. Received help above and beyond what I expected, plus breakfast and a cleanly washed car. Left happy! More
by SHERONSW
Employees Worked With
Derek, the tech guy, Monica Pelletier
September 01, 2016
Took a new lease out on a 300 Carlos was very easy to work with and I find automobiles very trying. Decision had to be made as to whether to purchase my leased car or lease another Carlos was very easy to work with and I find automobiles very trying. Decision had to be made as to whether to purchase my leased car or lease another. More
by ANNEYURCH
Employees Worked With
Sebastian Chodulski, Carlos Villavarde
September 01, 2016
Excellent customer experience The entire Hoffman Lexus team was friendly, easy to work with and respectful throughout the buying process. We were treated well and we would not hesi The entire Hoffman Lexus team was friendly, easy to work with and respectful throughout the buying process. We were treated well and we would not hesitate to drive the distance (35 miles) again. Thank you! More
by LisaJohn
Employees Worked With
Walter Pethick, Peter Quagliaroli, Matt Louis
