Hoffman Lexus
East Hartford, CT
Filter Reviews by Keyword
By Type
1,640 Reviews of Hoffman Lexus
Service for Lexus SUV Bob DiNapoli always provides top notch customer service. He is both engaging and knowledgable. Also, I always appreciate the staff upon entering th Bob DiNapoli always provides top notch customer service. He is both engaging and knowledgable. Also, I always appreciate the staff upon entering the service area and the attentiveness of everyone who touches my vehicle. Lastly, my car service was stellar as well. Thanks and keep up the good work! Joy More
Very friendly and pleasant Service was fine. I do not have anything further to add other that I am pleased with all the past service I have received from Hoffman Lexus. Service was fine. I do not have anything further to add other that I am pleased with all the past service I have received from Hoffman Lexus. More
very satisfied Michael was pleasant, patient and helpful, going over options we were interested in. I am a man of few words, and feel like a minimum number of words Michael was pleasant, patient and helpful, going over options we were interested in. I am a man of few words, and feel like a minimum number of words is like a teacher telling me how long a paper I need to write. More
What a great experience buying a car This was hands down the best experience with buying a car. I was treated with respect and made to feel very comfortable. I have piece of mind knowing This was hands down the best experience with buying a car. I was treated with respect and made to feel very comfortable. I have piece of mind knowing I have an A-1 team of professionals to handle my auto needs. Matt was kind, friendly and willing to assist with any of my questions. When it came to financing Peter was an amazing asset to the car buying process! This guy knows his stuff and made the experience hands down the best ever. Many "props" to these guys. Thank you and look forward to working with you again. Jill N. More
2nd Lexus My wife and I just picked up our second Lexus. She wanted the NX SUV and it is beautiful. Tom Ryan was again a pleasure to deal with and Al in the fin My wife and I just picked up our second Lexus. She wanted the NX SUV and it is beautiful. Tom Ryan was again a pleasure to deal with and Al in the finance office was wonderful. They cared about us and our experience. Thank you! More
10,000 mile service for LX470 Bob was very friendly and great to work with. He handled the service with very well. A true professional. I look forward to working with him again. Bob was very friendly and great to work with. He handled the service with very well. A true professional. I look forward to working with him again. More
Creative solution Recently brought my car into Hoffman Lexus for an oil change but also had a throaty sound coming from the exhaust. They found a hole in my exhaust and Recently brought my car into Hoffman Lexus for an oil change but also had a throaty sound coming from the exhaust. They found a hole in my exhaust and rather than go with a full replacement they offered to weld it up solving the issue while saving me money. More
Service Call Good service. Good polite and professional interaction. I waited a little longer than I would have thought when I first dropped off the car to see a r Good service. Good polite and professional interaction. I waited a little longer than I would have thought when I first dropped off the car to see a representative. More
Tom Ryan is #1 I just purchased my 3rd Lexus from Tom Ryan. How many car sales people do you know that sell you a car, sell you another six years later and are still I just purchased my 3rd Lexus from Tom Ryan. How many car sales people do you know that sell you a car, sell you another six years later and are still there when your first car is ready to be traded in and upgraded. I can't say enough about Tom's patience & professionalism. After purchasing three cars from Tom, I really hope he's still there when I'm ready for my next Lexus. He goes the extra mile and just really knows his business. Gone are the days of researching and haggling. There is ZERO stress with Tom. He is responsive, willing, kind, polite and grateful. He even makes sure my kids are happy, customer service that good doesn't happen every day. If you are in the market for a car, you would be doing yourself and your family a disservice if you didn't ask for Tom Ryan! More
Routine service- amazing customer service Always s very pleasant experience!! Monika is so professional and just pleasant to work with! It's because of the service department that I always cho Always s very pleasant experience!! Monika is so professional and just pleasant to work with! It's because of the service department that I always choose to purchase a Hoffman Lexus vehicle!!! More








