Hoffman Lexus
East Hartford, CT
Filter Reviews by Keyword
By Type
1,640 Reviews of Hoffman Lexus
My Lexus getting serviced 1. My last service 5,000 miles ago I was told that I needed tires. This recent service I was expected them to hound me about getting them, but they di 1. My last service 5,000 miles ago I was told that I needed tires. This recent service I was expected them to hound me about getting them, but they didn't she just stated before winter your going to need to address getting new tires. I loved That!!! 2. I gave them a 3 this time because they where supper low on snacks More
Get Your Lexus Here I have done business with Hoffman Lexus since 2009 and have purchases a number of new vehicles from them. They are the best dealership to deal with! I have done business with Hoffman Lexus since 2009 and have purchases a number of new vehicles from them. They are the best dealership to deal with! They listen to your needs and provide you with the best configuration of the vehicle to satisfy those needs. Kevin Schoffield and Walter Pethick work together to give you the best value on both the trade and new vehicle. I have always been pleased with the fairness of my purchases. Al Ramos makes the paperwork simple and straight forward. I would never shop for a new Lexus at any other dealership. More
Excellent Starting from pre-sale to purchase, and delivery, our experience was great. The communication, either via e-mail or face-to-face, was great. It was ev Starting from pre-sale to purchase, and delivery, our experience was great. The communication, either via e-mail or face-to-face, was great. It was evident that everybody we touched - wanted to help us. Would I buy another Lexus? Absolutely. More
Monica is THE BEST!!!!!! I brought 2 cars into Hoffman for servicing this past week. Monica handled both transactions. She is so warm, professional, thorough and totally exc I brought 2 cars into Hoffman for servicing this past week. Monica handled both transactions. She is so warm, professional, thorough and totally excels at her job. It is because of the superior service that we get from reps like Monica, Bob and Mickey that we continue to not only have our cars serviced but also continue to purchase cars at this dealer. Well done as always Monica. You are the best!!! More
The best ever. They're the best in salesmanship, very friendly yet very professional in services. They are also very helpful and encouraging. I will go back there ag They're the best in salesmanship, very friendly yet very professional in services. They are also very helpful and encouraging. I will go back there again and always recommend them to people. More
Painless Great group of people working here...amazing service . Sarah Gagnon was fabulous and set me up with everyone and everything I needed. Staff all timely Great group of people working here...amazing service . Sarah Gagnon was fabulous and set me up with everyone and everything I needed. Staff all timely courteous friendly. More
Buying or selling Cheapest guys in town and great service !! I have bought many cars at Hoffman and always been satisfied with the sales and service. Waiting room ni Cheapest guys in town and great service !! I have bought many cars at Hoffman and always been satisfied with the sales and service. Waiting room nice and breakfast too. More
The Hoffman team was very pleasant to work with. In particular, the primary Hoffman representative Karan did make the difference. He was very professional and knowledgeable, and he took the time t In particular, the primary Hoffman representative Karan did make the difference. He was very professional and knowledgeable, and he took the time to explain the various options/packages and pricing to help my decision of what to include in my Lexus purchase from Hoffman. More
Not a good experience. It took 2 hours for a simple oil change. The recommended services were quoted at an outrageous price, then written up at lower prices when services we It took 2 hours for a simple oil change. The recommended services were quoted at an outrageous price, then written up at lower prices when services were declined. More
Feel like family Always very professional, knowledgable sales group, customer service people ready to help. No pressure sales. Will always go back to the Hoffman famil Always very professional, knowledgable sales group, customer service people ready to help. No pressure sales. Will always go back to the Hoffman family of dealers. More








