Hoffman Lexus

Routine service Good customer service, once you can get through on the phone. Scheduled a loaner a few days before which was a must for me. Everything went smoothly Good customer service, once you can get through on the phone. Scheduled a loaner a few days before which was a must for me. Everything went smoothly. Easy in and out. More

Recent Lexus Lease My first lease and Hoffman Lexus made it so convenient. I had a lot of questions and Tom Ryan was a pleasure to deal with. The car is beautiful and is My first lease and Hoffman Lexus made it so convenient. I had a lot of questions and Tom Ryan was a pleasure to deal with. The car is beautiful and is everything I was looking for. More

Lexus car maintenance The service was excellent and I received a follow up e mail. I also received a text message with contact info in case I needed to call to find out abo The service was excellent and I received a follow up e mail. I also received a text message with contact info in case I needed to call to find out about the service progress. More

The staff worked with me. I was very happy with all the people that I talked with last Friday afternoon. Although my appt was on Saturday at 11 , I was not able to drop off t I was very happy with all the people that I talked with last Friday afternoon. Although my appt was on Saturday at 11 , I was not able to drop off the car off at that time. With some suggestions, it worked out nicely that I could bring my car in after 4 on Friday to do the check in so I could keep my Saturday appt. My car was ready when promised. I had a loaner which made everything managable. It was easy and everyone at Hoffman Lexus were professionals and friendly. More

Hoffman Lexus Service Dept Recent service at Hoffman Lexus met all expectations!From the moment I was greeted by Sarah Gagnon my service tech to the finish everything was perfec Recent service at Hoffman Lexus met all expectations!From the moment I was greeted by Sarah Gagnon my service tech to the finish everything was perfect! More

Great Sarah Gagnon did a great job in setting everything up. I had got a loaner car and was on my way in a few minutes. Work was done sooner than I expected Sarah Gagnon did a great job in setting everything up. I had got a loaner car and was on my way in a few minutes. Work was done sooner than I expected. More

Another Great Experience As always the service at Hoffman Lexus was excellent. We have bought 4 cars in a row from Hoffman Lexus because they make the ownership so easy. The s As always the service at Hoffman Lexus was excellent. We have bought 4 cars in a row from Hoffman Lexus because they make the ownership so easy. The staff is very attentive and provides honest assessments and quick turn-a-rounds. I would highly recommend this dealership to anyone interested in a quality vehicle with worry free maintenance and service. More

160 K Service Appointment I was able to schedule my 160K service and coordinate a loaner car for this Saturday appointment. The vehicle service was completed within the time f I was able to schedule my 160K service and coordinate a loaner car for this Saturday appointment. The vehicle service was completed within the time frame estimated and the personal service by assistant service manager, Bob DeNapoli, was excellent. More

Great A loner for six days. Amazing. Sarah was great. Very friendly and kept me informed. Called every other day to keep me informed. Very helpful. She has A loner for six days. Amazing. Sarah was great. Very friendly and kept me informed. Called every other day to keep me informed. Very helpful. She has been my service consultant several times and I will always ask for her. More

Great service We were greeted inside and our service rep went over our appointment thoroughly. We waited in their very comfortable lounge area and had a great cup o We were greeted inside and our service rep went over our appointment thoroughly. We waited in their very comfortable lounge area and had a great cup of coffee. Our car was ready when promised, washed and vacuumed. More