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Hoffman Lexus

East Hartford, CT

4.6
1,640 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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1,640 Reviews of Hoffman Lexus

July 05, 2016

Great Mark was an excellent salesperson who took the time to call us with options, follow up with a problem we had with Sirus, went out of his way to drive More

by al.gallugi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Al Ramos, Mark Pfahler
Nov 03, 2016 -

Hoffman Lexus responded

Hello al.gallugi, Thank you for choosing Hoffman Lexus sales. We appreciate your feedback on Mark as he is always happy to go above and beyond to ensure you are completely satisfied. See you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 04, 2016

Happy Complete satisfaction from very nice staff to getting all concerns addressed. A seamless experiience beginnig with pulling into the service bay, quic More

by JNSFWR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Fenton
Nov 02, 2016 -

Hoffman Lexus responded

Hello JNSFWR, Thank you for trusting Hoffman Lexus service! We truly appreciate your feedback and are thrilled to read that your experience was seamless. See you again. Sincerely, Sara Scribner. Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 04, 2016

Great service William, the guy who always helps me, fixed my air conditioner promptly. He rocks! William got me in on this holiday weekend that was very busy, but I More

by NSANDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Nov 02, 2016 -

Hoffman Lexus responded

NSANDS, Thank you for sharing your feedback on your service experience. We are pleased to read that our team addressed your concerns with your air conditioner and got you back on the road quickly. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group, Driven by Trust.

July 02, 2016

Easy and sweet Cannot say enough nice things about buying my RC 350 at Hofgman. From my salesman Mark to The rest of the team it was easy and sweet. More

by HELAYNELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Mark Pfahler
Nov 02, 2016 -

Hoffman Lexus responded

Hi HELAYNELS, We are so pleased to read about your easy and sweet experience buying your RC 350. Let us know any time you have questions or service needs. Thanks for choosing Hoffman Lexus! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 02, 2016

Outstanding Overall outstanding experience with Karan and Walter. Minor hiccup with getting the original vehicle from another dealer but they were upfront anout More

by mstachowicZ
Friendliness
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Peter Quagliaroli, Karan Singh
Nov 02, 2016 -

Hoffman Lexus responded

Hello mstachowicZ, We appreciate your feedback on your outstanding experience with Karan and Walter. They are dedicated to providing a seamless experience and we are pleased to read that they were transparent and secured the vehicle you wanted. We trust you are loving your new Lexus! Thank you for choosing Hoffman Lexus. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 01, 2016

Great service cheerfully extended I was very satisfied with my Hoffman Lexus experience. My every request was cheerfully met. The level of caring and effort shown was exceptional. I wo More

by STEVE5991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derik sulliman, Lindsay Fenton
Nov 02, 2016 -

Hoffman Lexus responded

Hi STEVE5991, Thank you for choosing Hoffman Lexus service and letting us know about your 5-star worthy experience. Our team is committed to providing an exceptional visit and we look forward to seeing you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 01, 2016

Service Experience at Hoffman The Service Dept. staff at Hoffman Lexus are great. Monica Pelletier during my last two appointments and Bob Di Napoli previously are very helpful, co More

by CHASREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Sulliman, Technology Specialist , Monica Pelletier
Nov 02, 2016 -

Hoffman Lexus responded

Thank you CHASREG for trusting Hoffman Lexus service. Monica, Bob and Derek are always happy to address any concerns you may have and get you back on the road quickly! We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 01, 2016

Great experience Wonderful experience- we had leased from another dealer for several years but were completely satisfied with our experience at Hoffman. We will be bac More

by mcamper28
Friendliness
Recommend Dealer
Yes
Employees Worked With
Foy Woody Hammonds
Nov 02, 2016 -

Hoffman Lexus responded

Hi mcamper28, Thank you for choosing Hoffman Lexus for your recent lease. We are thrilled to read that you had a wonderful experience with Foy and we trust you are loving your new Lexus. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 30, 2016

60,000 maintenance review I was pleased with the service. My sales rep who worked with me Was great! However I did get a call recommending a few services be done on my car whi More

by AMEC8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob DiNapoli
Nov 02, 2016 -

Hoffman Lexus responded

Hello AMEC8, Thank you for choosing Hoffman Lexus service for your 60k mile check up. We are glad to read that Bob was great and you were pleased with the service provided. Our team is dedicated to ensuring your vehicle is running most efficiently and suggestions are made based on mileage and the condition of your vehicle during diagnosis. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 30, 2016

Truly Extremeley Satisfied (which takes alot for me)! Completely satisfied with pick up -in a timely manner - follow up as to reminder of service and day before reminder notification - all extremely satis More

by JANICEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pesche (former employee-was wonderful); , Al Ramos, Peter Quagliaroli
Nov 01, 2016 -

Hoffman Lexus responded

Thank you JANICEI for choosing Hoffman Lexus service! We are thrilled to read that you were extremely satisfied after your recent visit with us. We appreciate you and look forward to the opportunity to serve you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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