Holman Ford Lincoln - Maple Shade
Maple Shade, NJ
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Customer since 1974 The dealership has always provided, in my lifetime, a respectful experience when needing a vehicle purchase or service. It only happens with courteous The dealership has always provided, in my lifetime, a respectful experience when needing a vehicle purchase or service. It only happens with courteous team leadership. More
Excellent experience and excellent car. I purchased a new Thunderbird from Rice and Holman in 1960 and have always been happy with the dealership over the years with Fords and Lincolns. I purchased a new Thunderbird from Rice and Holman in 1960 and have always been happy with the dealership over the years with Fords and Lincolns. More
Joe and his team were friendly and took the time to answer all of my questions even though the dealer was very busy. I'm very pleased with my purchase and highly recommend them. answer all of my questions even though the dealer was very busy. I'm very pleased with my purchase and highly recommend them. More
Service Mr. Murphy went above and beyond helping me when rodents ate the wires in my 1yr old car. The car was repaired within the day. When I picked up my v Mr. Murphy went above and beyond helping me when rodents ate the wires in my 1yr old car. The car was repaired within the day. When I picked up my vehicle there was a thumping noise as I was driving through the lot and I returned to the service department. It was the end of the day and the techs were gone but Mr. Murphy wanted to insure my safety and gave me a loaner to use until the car could be checked. Thankfully it was only a screw stuck in the tread of the rear tire. Always a pleasure working with him and I know my car is in safe hands. More
Great salesman Dean Gravinese is a salesman at Holman and was very helpful in setting up my new lease of a 2019 MKZ. I was leasing a 2017 MKZ when Dean contacted me Dean Gravinese is a salesman at Holman and was very helpful in setting up my new lease of a 2019 MKZ. I was leasing a 2017 MKZ when Dean contacted me in leasing a newer vehicle, I told him I didn’t know if I could afford it, but he was able to work it out all the details and now I’m driving a 2019 MKZ and Dean made it possible, thank you Dean Gravinese. More
Terrible Service Department I have an undriveable car that has an electronic issue. This electronic issue was already changed as part of a recall. This causes the transmission to I have an undriveable car that has an electronic issue. This electronic issue was already changed as part of a recall. This causes the transmission to get stuck in first gear while driving. There is also a class action lawsuit regarding which this car is part of. When I took this undriveable car to this ford service location I was told the earliest they could look at my car is in ~2.5 weeks from. Needless to say I don' recommend this service location. More
Salesman Dean Gravienes sold disabled mother lemon Do not ever purchase from Ford, especially Ford of Maple Shade, NJ. Salesman Dean Gravienes sold a disabled mother a Focus which was towed 5 times. Do not ever purchase from Ford, especially Ford of Maple Shade, NJ. Salesman Dean Gravienes sold a disabled mother a Focus which was towed 5 times. Managers Stone and Noir are exactly what you would expect from dealership management. Just stay away. More
New Transmission The Service staff Larry Murphy was extremely professional . I would rate him a 5 , but I will never buy a Ford product again experiencing these issues The Service staff Larry Murphy was extremely professional . I would rate him a 5 , but I will never buy a Ford product again experiencing these issues so early in the life of the vehicle. More
Thoroughly Inspect Your Vehicle! I recently purchased a 2016 Chevrolet Silverado from Holman thru Dan Kane. I had found the truck on cars.com. They had listed Apple CarPlay and An I recently purchased a 2016 Chevrolet Silverado from Holman thru Dan Kane. I had found the truck on cars.com. They had listed Apple CarPlay and Andriod Auto as one of the features on cars.com. I seen the projection button while looking the truck over. Assuming that it had Andriod auto like they had stated. Didnt bother testing it out. Which I very well should have. Everything went smooth until I got the truck home. Hook up my USB cable to find out the radio does not support android. They clearly did not test all the features of the vehicle before listing them. Chevrolet wants $300 to updated the radio. That's $300 outta pocket and my time at the dealership. If I had knew this I definitely would have haggled the price. So If you decide to purchase a vehicle from Holman make sure it has all the features they state it has. My Tund tonneau soft bed cover was not even installed correctly. It wasn't even bolted down to the mounting bracket, just velcroed on the sides. Had to make a trip to Home Depot for hardware. After messing with the cover I found glass and screws towards the front of the bed. After lifting up my front arm rest I found dirt or mud on the seat bottom. Should have checked this before hand but that's what I get for trusting a dealership. I will take it on the chin. Only reason I gave them one star is because there had been a lein on the title and they went outta there way to make a trip to Delaware to make sure I had my tags before my temp tag expired. Crazy to think one of there technicians inspected this vehicle. Make sure you thoroughly inspect your vehicle before making a purchase at Holman or take the vehicle to a mechanic you trust. I will definitely be taking it to my mechanic for look over. Hope to save someone a headache with this review! More
Cheap / Sleazy high pressure sales tactics STAY AWAY Salesman Jay McGill is THE stereotypical car salesman for all the wrong reasons. High pressure, moronic sales tactics appear to be the norm- "we're Salesman Jay McGill is THE stereotypical car salesman for all the wrong reasons. High pressure, moronic sales tactics appear to be the norm- "we're losing money on this deal" and other such nonsense. He tried to guilt and pressure me into a SEVEN year (84) month financing at $540 / month for a Ford Explorer. When I scoffed at the offer he then told me it was the "deal of the century" and that I was getting special "family" pricing because one of the administrators is a family friend. LOL. CarMax had the same exact car with less miles at a cheaper price point with a FULL YEAR of less financing. This guy is an absolute snake. Stay away. More