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Holman Honda Centennial

Centennial, CO

4.4
2,599 Reviews
Holman Honda Centennial is a Honda Dealership you can trust and we always strive to put you, the customer, first. Our goal is to treat each of our customers as we would a guest in our own home. Our employees will go the extra mile for you and we are here for all of your vehicle needs. Our customer service and satisfaction is what sets us apart from other dealers. Holman Honda is ready to serve the Greater Denver, Colorado community.
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10750 E Arapahoe Rd

Centennial, CO

80112

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Showing 2,599 reviews

January 22, 2013

It really was a very simple process, not very much pressure, but basically let the excellent quality of our new (used) car settle in and we came back the 2nd day and bought it. The pricing was also ve More

by Pattyclarke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serhiy Bardysh
January 21, 2013

Sold me a car that doesn't start right! Told me wait till it brakes down and strands you and we'll look at it! More

by Delimma2112
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat grooms, Doug, John, Roberta
Feb 04, 2013 -

Holman Honda Centennial responded

Dear Delimma2112, I understand your frustration. We too are never pleased when we can not "duplicate" the concern even though, your Service Advisor heard it. The techician is the only one who is qualified to identify and start the process on finding the problem and, recommending the corrective action. The Technician specifically check 3 things that could be the cause which, all were eliminated as the cause to your concern. Those three things required we "look under the hood". As with any warranty, they will not allow us to replace items on the car hoping that will solve the concern. The burden of proof is on the technician to state that he has identified the concern and the recommend corrective action is "whatever those facts are". I understand your frustration and inconvenience however, at this time we can only again offer you to bring your vehicle back to us when there is a concern and allow us to try to duplicate. Kind Regards, Rena Marson Guest Relations Manager Kuni Honda on Arapahoe 303-708-2061 --------------------------------------------------------------------------------

January 21, 2013

I bought a beautiful new Honda CRV from James Edwards last Saturday. He was very professional, courteous and helpful. I have never had a sales person spend so much time with me, he was very attentive a More

by smangers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Edwards
January 21, 2013

Both Dan and Chris were very informative about the autos that we were interested in. We test drove several cars and never felt pressured to make an immediate decision. We even left the lot and returned a More

by ambra941
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Huber, Chris Ortiz
January 19, 2013

Very much enjoyed our experience with Kuni Honda and we're very happy with our used Honda Odyssey. The staff is courteous and professional. In particular, Larry Mendez is an outstanding sales rep - alwa More

by pootnroot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Mendez
January 19, 2013

Good friendly, no pressure sales. Lots of selection of different brands. Took their time to explain the differences between the 3 cars we tested. For prospective buyers, make sure you look at the used v More

by Reginald Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Hernandez
January 18, 2013

This is the 4th vehicle I've leased at Kuni Honda. Its also my third Honda CR-V. I went in to get an oil change, and a few hours later drove off in a brand new CR-V. I liked James Edwards can do attitude More

by mutuallou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Edwards
January 18, 2013

I worked with Scott on buying my Mazda3. He was very professional and ensured that I was happy during the entire process. He explained things every step of the way, and I am more than pleased with my pu More

by volleyball13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wilde
January 17, 2013

Thanks to Ralph my visit was fast, he was very knowledgeable and friendly. :) Ralph made me feel at home and my business was welcomed. I enjoyed the entire staff. Thanks!!! More

by Reneearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Benfante
January 17, 2013

Our sales person really had no clue about the product or how to train us after the purchase of the vehicle. She said is had been car sales business for 17 years, but there was no evidence of that the entire More

by backnhlth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Judy? Jeff (who was stellar)
Jan 22, 2013 -

Holman Honda Centennial responded

Dear backnhlth, Thank you for allowing us the opportunity to address and resolve your service concerns. Our daily goal is to deliver the World Class Service you deserve and, when we don't meet that committment we will do our personal and professional best to improve from the lesson learned. We appreciate your business and look forward to serving you in the future! Kind Regards, Rena Marson Guest Relations Manager Kuni Honda on Arapahoe 303-708-2061

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