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Holman Honda Centennial
Centennial, CO
2,601 Reviews
Holman Honda Centennial is a Honda Dealership you can trust and we always strive to put you, the customer, first. Our goal is to treat each of our customers as we would a guest in our own home. Our employees will go the extra mile for you and we are here for all of your vehicle needs. Our customer service and satisfaction is what sets us apart from other dealers. Holman Honda is ready to serve the Greater Denver, Colorado community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,601 reviews
December 06, 2011
Georgina was fantastic, and if I were rating only her, I would give all 5's. Unfortunately, the majority of my experience with Kuni was not with Georgina. Because I don't believe a public forum is the pla would give all 5's. Unfortunately, the majority of my experience with Kuni was not with Georgina. Because I don't believe a public forum is the place to use names when talking about negative experiences, I will use their titles instead. Car Buying Experience: 1. I asked Georgina to check on the price of having a roof rack for my bike added to the Civic. The sales manager came back and told me that they could install a bike rack to the Civic, but that I was better off getting one from somewhere else because Honda would overcharge me for the item. I later found out that Honda does not, in fact, make a roof rack for the Civic. 2. When I went in to negotiate the price of the Civic, the sales manager gave me a long list of reasons why the dealership could not honor the price guarantee certificate that I had printed on the internet. 3. The sales manager told me that I would need to come down on the price of my trade in. He said there would be no way that they could even put it out on their lot because of its condition, and went on to say that they were going to lose money on the deal because they were going to have to wholesale it out. I later saw my car on the Kuni website for $2000.00 more than what Johnny said he was able to give me for the trade in. 4. The sales manager said he would give me my first oil change free if I would go up on the price of the Civic. I later received a pre-printed flyer from Kuni saying that they give ALL new customers their first oil change free. 5. The gentleman that I dealt with in finance was INCREDIBLY condescending when I told him I didn't want to buy the extended warranties for the Civic. Service Experience: 1. I noticed right away that the top 8 inches of the rear defrost was not working. I also noticed that the Kuni logo on the back of the car was peeling off after the first snow storm. I called the service department and was told to bring it in so they could take a look. I asked if I would need an appointment, and the woman on the phone told me that I didn't. Before I got off the phone, I verified that I wouldn't need an appointment, knowing that most service departments want you to make an appointment. She said I wouldn't need an appointment. I rearranged my schedule in order to bring the car in on a Monday, knowing that there would be far fewer people in the service department than on a Saturday. I spoke with one of the gentleman in the service department and was told they couldn't look at my car unless I had an appointment!! I asked to speak with the service manager and was taken to the service manager's office. He was extremely rude and at one point said, "I'm not trying to say that you're lying, but I find it very hard to believe that one of my employees would say you didn't need an appointment." I still do not have these problems fixed. 2. There is a chip on the front bumper area of my car that is about the size of a large pea. This could be a result of a defect in the paint, but it could also be that a small rock hit the car and chipped the paint. My concern, however, is that if a chip this size is already on the car this soon after buying it, what is the car going to look like in another year? I had my last car for 12 years and never got a chip this size, making me question the quality of the paint on the Civic. In addition, I had to pay for the mandatory "option" for the Colorado Package, which was supposed to include a clear bra for the front of the car. After over two weeks of phone tag with the customer relations representative, I sent her an email with the above problems. Her only response was that I needed to make an appointment to get the defrost issue fixed. My experience with Kuni demonstrated a complete lack of integrity among many of their employees. At this point, I don't regret buying a Honda, but I definitely regret buying a Honda from Kuni! More
by jill7983
Employees Worked With
Georgina, Sales Manager, Service Manager, Finance
December 06, 2011
My wife and I were looking to upgrade from our CRV to a Pilot. We shopped around before we stopped by Kuni. David Castillo greeted us and took us immediately to the models we were looking for and asked u Pilot. We shopped around before we stopped by Kuni. David Castillo greeted us and took us immediately to the models we were looking for and asked us a few questions. We had an exact model, features and budget in mind and David was very accomodating and friendly. We liked him so much we decided to get an appraisal on our CRV and they gave us MORE than we were looking for. In addition, they gave us the deal of a lifetime on the price of Pilot. We saved $3400.00 over what the other major Honda dealer wanted for the exact same model, though the one we got had 10,000 FEWER miles on it. David also told us he would Certify it. I thought that was great but did not realize how great until the next day. When we went to pick up the car, David informed us we would have to wait a couple more hours because they decided to put 4 brand new tires on it. We were delighted. Brent the finance guy even ended up getting us a full point less on the finance rate then what was promised, so our payments ended up being $45 less per month then we intended to spend. David was professional, witty and had a great attitude. I would definitely recommend him in the future. The same goes to the whole Kuni Honda team. Great job!!!! More
by ttrainum
Employees Worked With
David Castillo
December 04, 2011
Best auto buying experience ever. Would come back again. Recommended too others. Quickest purchase ever. Professional and no high pressure sales. Answered all questions. Absolutly the best buying exper Recommended too others. Quickest purchase ever. Professional and no high pressure sales. Answered all questions. Absolutly the best buying experience I have ever had. More
by rcavesina
Employees Worked With
Cameron Morris
December 04, 2011
I especially love the lounge with coffee and wireless Internet. I would use this place every repair since I can work while the car is being worked on. Not major, but I feel like this is the second tim Internet. I would use this place every repair since I can work while the car is being worked on. Not major, but I feel like this is the second time I have been there and the car wash was broken both times. More
by AaronAustin
Employees Worked With
Chris Zimmerman
December 03, 2011
Jesse and Jim in the preowned dept. did a great job and they provided outstanding service. Brent in financing provided outstanding customer service and we are happy with our preowned car. We would buy a ca they provided outstanding service. Brent in financing provided outstanding customer service and we are happy with our preowned car. We would buy a car from them again. More
by melbish70
Employees Worked With
Jesse Gonzales, Jim Getson, and Brent McMillen
December 03, 2011
We purchased our Honda CRV from Kuni Honda several years ago. Their sales employee at the time was very professional and fair. We live 100 miles away and were visiting our daughter. We were in Denver durin ago. Their sales employee at the time was very professional and fair. We live 100 miles away and were visiting our daughter. We were in Denver during a snowstorm when we heard an unususal bumping sound. We drove into the service department at Kuni. Chris Zimmerman was our service man. He was efficient, friendly and upfront about the possible cost. He immediately had a technician take a ride with us. The problem was freezing around the manifold. They thawed it, cleaned it up, and sent us on our way. Wow! No funny ripoff to the out of towners and peace of mind for us. Thanks! More
by tonydonna
Employees Worked With
Chris Zimmerman
December 03, 2011
Everyone was helpful, informative and professional throughout the entire sale. There was no hard sell or pushy tactics. They let the product sell itself, but are there to assist in the process. throughout the entire sale. There was no hard sell or pushy tactics. They let the product sell itself, but are there to assist in the process. More
by JoeWidd
Employees Worked With
Chris Baca
December 02, 2011
Friendly advice and no pressure. He explained all options service and provided different options for purchase of tires. The items that were inspected were explained in good detail. Dealer provided good waiti service and provided different options for purchase of tires. The items that were inspected were explained in good detail. Dealer provided good waiting area with internet service and refreshments. More
by donasmus
Employees Worked With
Mike Cristian
December 01, 2011
Kevin Moore and Sean Baker were very patient and easy to work with. I never felt rushed or pushed to make up my mind, and so far they have taken very good care of us. work with. I never felt rushed or pushed to make up my mind, and so far they have taken very good care of us. More
by redpilot
Employees Worked With
Kevin Moore and Sean Baker
