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Holman Honda Centennial
Centennial, CO
2,599 Reviews
Holman Honda Centennial is a Honda Dealership you can trust and we always strive to put you, the customer, first. Our goal is to treat each of our customers as we would a guest in our own home. Our employees will go the extra mile for you and we are here for all of your vehicle needs. Our customer service and satisfaction is what sets us apart from other dealers. Holman Honda is ready to serve the Greater Denver, Colorado community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,599 reviews
September 12, 2011
The customer service and friendliness of every one was great. They also answered all of my questions, several times, without showing their irritation. I don't care for dealerships because they always try great. They also answered all of my questions, several times, without showing their irritation. I don't care for dealerships because they always try to get as much money out of you as possible. This was my 8th time purchasing a vehicle from a dealership and it has been my best experience so far with regard to customer service, our sales person was very good. I was very disappointed with the amount given for our trade-in. I knew they had a "Buy Back" promotion which offered up to $1500 over fair trade-in value on KBB and they gave me $1000 below fair trade-in value on KBB. Our trade-in had an average of 14k miles per year and a crack on one side of the rear bumper, everything else was in great condition including a brand new stereo, nothing that warranted giving us only $6,000 for it, $1000 BELOW FAIR VALUE. And now it's for sale on their website for over $11k! I know dealers need to make money but come on. I would've like another $1k for my trade-in. To their credit though, I was misquoted on the new vehicle by $800 less than the asking price and they honored it anyway. I was also very upset with the "Colorado Package" I was forced to buy for $899 plus the interest which included a windshield protectant (they described it as Rain-X on steroids), mud guards (which already came standard with the model vehicle I bought), all-weather floor mats (which I could've bought on-line for $150 with better quality), and nitrogen for the tires (which already came with the certified used vehicle we were purchasing). So now I own very expensive floor mats with sub-standard quality, they are very flimsy compared to what's available on the internet. This whole package is "pre installed" and marketed to look like value added to your vehicle but it's just a rip off and it should be illegal to force people to buy it. Update:I have lowered my customer service rating from great to ok because since I purchased my vehicle 5 days ago I have tried to contact our sales person and sales manager to address some issues and I haven't received a return phone call from either one of them. They were supposed to let us know who the financing is through, I still have no idea. They only gave us one key for the vehicle and told my wife that they could make us another one for $20. I think after being forced to purchase an $800 package for features we don't need, they could've at least provided us with a second key at no charge and we're still missing a piece of the all-weather floor mats that were included with the unwanted Colorado package. I have emailed and left 2 phone messages and still nothing. I am currently playing phone tag with the customer relations manager however, maybe she can light a fire underneath somebody. Update:The cusomer relations manager, Rena, and our sales rep, Jesse, both called me back together and went over all of my questions and concerns. The were very kind, courteous, and even though I didn't agree with everything that was said I could tell that they were trying to do everything possible to meet me in the middle. Jesse got approval to give us a second key and remote at no charge which I really appreciated. Rena was great at returning my calls and answering all my questions. Because of Jesse and Rena, I'm changing the customer service rating back to great. More
by daisyderota
Employees Worked With
Jesse
September 12, 2011
If you're looking for a Honda in the Denver area, I can highly recommend Kuni Honda in Centennial. We had our old Accord serviced at Ralph Schomp - which is much closer to us - but I didn't have a particu highly recommend Kuni Honda in Centennial. We had our old Accord serviced at Ralph Schomp - which is much closer to us - but I didn't have a particularly good feeling about buying a car from them to replace it. I drove an extra 30 minutes out of the way to see what Kuni Honda was like and was very impressed! This is definitely a dealership that complements Honda automobiles - they were very friendly about helping us get exactly the vehicle we wanted at a great price, and my wife *loves* her new Accord. I hope she doesn't need another one for another 10 years but the next time she does I'm going straight back to Kuni. More
by aran
Employees Worked With
MaryLou Petersen and Omar Joudeh
September 12, 2011
Staff was very friendly. Service was great. Called me immediately to give info about my complaints. Accepted the coupon I had and delivered the vehicle on time. immediately to give info about my complaints. Accepted the coupon I had and delivered the vehicle on time. More
by mendis88
Employees Worked With
Mike , Lori
September 11, 2011
ryan was quite specific on what needed to be done and the only other option was to replace my vehicle. Ryan was calm,professional & kind as he handled an extremely difficult auto repair. The transmission wa only other option was to replace my vehicle. Ryan was calm,professional & kind as he handled an extremely difficult auto repair. The transmission was replaced due to my belief in his professionalism! More
by jo1228
Employees Worked With
ryan smith
September 10, 2011
Kevin Moore was great during the sales process. He informed me of all the details of the CRV and made the sales experience very positive and relaxing. Great job Kevin! informed me of all the details of the CRV and made the sales experience very positive and relaxing. Great job Kevin! More
by jgebhardt
Employees Worked With
Kevin Moore
September 10, 2011
Ryan Smith (Service Consultant) was very pleasant and professional to work with. All his time estimates and price estimates to get the work done on my car were spot on! There was a small issue with an i professional to work with. All his time estimates and price estimates to get the work done on my car were spot on! There was a small issue with an inexpensive part that was not included in his price quote, when I asked if he would take care of this because he gave me his word on the price quote, he took care of it. It's the small things like this that set these guys apart. I HIGHLY RECOMMEND KUNI! Thanks Ryan. More
by dperkes
Employees Worked With
Ryan Smith
September 08, 2011
We went for a test drive on Friday of the 2011 Pilot. Larry Mendez was very helpful, was low pressure, and even helped entertained our three energetic children. Kuni negotiates fairly on pricing. There w Larry Mendez was very helpful, was low pressure, and even helped entertained our three energetic children. Kuni negotiates fairly on pricing. There were no hidden fees or deceptive sales practices that I have seen at other dealers (Yes, Medved, I am talking about you). They made me aware of the current promotions around financing and we took advantage of that... also a painless experience. I have bought from Ralph Schomp before, and I do like them as well, but Kuni is closer to my house and I thought I would give them a shot. I think highly of both dealers, but am really looking forward to taking advantage of the quarterly car details, free nitrogen refills and other perks at Kuni and highly recommend them. More
by jsgraph
Employees Worked With
Larry Mendez
September 08, 2011
Very efficient and communicated with us often and we appreciate working with the people at Kuni Honda. They are all great to work with and very friendly! appreciate working with the people at Kuni Honda. They are all great to work with and very friendly! More
by Deb Barnum
Employees Worked With
Chris
